- City of New York (New York, NY)
- …and reports on 285,000 vital events each year. The bureau is a very large customer service operation, providing death certification services on a 24/7 basis, ... population health surveillance by better linking public health, healthcare, and social service data to fully characterize and improve the health of New Yorkers.… more
- University of Rochester (Rochester, NY)
- …one year of experience; or an equivalent combination of education, experience or certification . Customer Service experience preferred. Knowledge of medical ... terminology, anatomy/physiology a plus. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better.… more
- MetLife (Oriskany, NY)
- …RI Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex ... The candidates selected for this position will be providing customer service to inbound customers calling our...diploma or GED equivalent. * Some college, or professional certification . * Insurance or Financial Services industry experience or… more
- PathStone Corporation (Rochester, NY)
- …Maintenance with multiple sites preferred. OSHA certification preferred. EPA/HVAC certification preferred. Customer service experience, such as retail ... the ability to interpret, clarify, and advise on objectives and tasks. Customer service and interpersonal skills to interact with current tenants. Attention to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- Justworks (New York, NY)
- …+ 4 year degree or equivalent work experience + 3+ years managing a customer service team, preferably in the health insurance, employee benefits, or financial ... Advanced experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms + Experience identifying service … more
- Justworks (New York, NY)
- …possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS ... Customer Support Specialist, Payments New York, New York...Microsoft Office or related tools + Preferred Payroll industry certification (s): Certified Payroll Professional (CPP) or Fundamentals of Payroll… more
- SHI (Albany, NY)
- …customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... team meetings to discuss progress and coach the team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations,… more
- Merck (Albany, NY)
- …field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan ... Adaptability, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service , Hospital Sales,… more
- Capgemini (New York, NY)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /...Prepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on… more