- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Magellan Health Services (FL)
- …Identification System (RAPIDS) sites. + Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data ... Requirements Responsibilities High School diploma or equivalent. 1+ years' experience in a Customer Service environment. HR background in one of the following… more
- University of Miami (Miami, FL)
- …Accounts for the collection of data to ensure performance improvement and optimal customer service standards. + Assures all staff meet mandatory continuing ... compliance with department Quality Indicators to ensure performance improvement and optimal customer service standards. Provides timely reports as requested. +… more
- Cushman & Wakefield (Coconut Creek, FL)
- …renewals, service contracts, expense control, audits, etc. + Providing superior customer service and communication to our residents and prospects to enhance ... mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service , maintenance, and management personnel, in order to… more
- HCA Healthcare (Port Charlotte, FL)
- …integrity, collections , payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also provide ... offices and/or facilities and handle incoming calls as necessary utilizing proper customer service protocol. + Process related correspondence from insurance… more
- Wendover Management, LLC (Orlando, FL)
- …within budget Resident Engagement & Customer Experience + Deliver outstanding customer service to residents, vendors, and stakeholders + Ensure timely, ... Greater Orlando Area/ Central Florida with passion, leadership excellence, and a service -first mindset to lead one of our affordable housing communities in Florida.… more
- CompuCom (Tallahassee, FL)
- …and Returns as needed to ensure a smooth flow of products and services to the customer . + Work closely with AR/ Collections in various areas such as aging status ... primary daily point of contact for sales support, monitor customer issues, identify potential issues, and ensure issues have...is maintained. + Assist the sales team in discovering service opportunities and in increasing account revenues and gross… more
- Chadwell Supply (Tampa, FL)
- …determine reason for overdue payment and obtain payment. + Reviews terms of sale, service , payment or credit contract with customer . + Records information about ... due invoices, resolving payment applications and anything else regarding customer credit accounts. What you will need + Be...a minimum of 18 years of age. + Previous collections , accounts receivable , accounts payable or property management… more
- Chadwell Supply (Tampa, FL)
- …determine reason for overdue payment and obtain payment. + Reviews terms of sale, service , payment or credit contract with customer . + Records information about ... due invoices, resolving payment applications and anything else regarding customer credit accounts. How you will make an Impact...a minimum of 18 years of age. + Previous collections , accounts receivable , accounts payable or property management… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... organizations. + Sales Presentations:Present and sell a range of customer experience measurement services, including mystery shopping, contact center services,… more