- AutoZone, Inc. (Las Cruces, NM)
- …environmentfor all team members. **Qualifications** **What We Are Looking For** + Strong customer service and communication skills. + Ability to manage multiple ... in AutoZone's commercial sales and service operations. You'll drive WOW! customer service , increase commercial sales, and ensure smooth order fulfillment and… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation,… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Ryder System (Albuquerque, NM)
- …techniques + CUSTOMER RETENTION:Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by ... of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling. + SCOPE OF… more
- CompuCom (Santa Fe, NM)
- …and Returns as needed to ensure a smooth flow of products and services to the customer . + Work closely with AR/ Collections in various areas such as aging status ... primary daily point of contact for sales support, monitor customer issues, identify potential issues, and ensure issues have...is maintained. + Assist the sales team in discovering service opportunities and in increasing account revenues and gross… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... organizations. + Sales Presentations:Present and sell a range of customer experience measurement services, including mystery shopping, contact center services,… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... measurable business value. + Market Expansion Monitor emerging trends and identify new service opportunities to expand the company's footprint in the BPO space. +… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... systems and sales analytics tools + Deep understanding of market dynamics and customer needs + Willingness to travel extensively for client engagement and team… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... performance. + Cross-Functional Collaboration Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business… more