- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns.… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... and tools to confidently answer questions and recommend solutions + Understand customer needs and resolve issues effectively + Research and collaborate with internal… more
- Pilot Company (Dallas, TX)
- …meetings in person **Qualifications** + 2 years of relevant industry sales, and/or customer service experience + High School Diploma or equivalent + Ability ... provide pricing/payment terms + Liaison with Credit Department for collections + Fraud review and recommendations to reduce risk...in all areas related to the role + Strong customer service skills with the ability to… more
- Whim Hospitality (Austin, TX)
- …to nurture relationships and move them through the sales funnel. + Provide excellent customer service to ensure customer satisfaction and repeat business. + ... & Lead Generation: + Identify and research potential customers within the WER service area + Generate leads through prospecting, email campaigns, social media, and… more
- Houston Methodist (Pearland, TX)
- …and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service . Duties for this position may be varied and may include ... data in a comprehensive manner. Role models to team members effective communication and customer service skills, assisting in their development of such skills. +… more
- PennyMac (Fort Worth, TX)
- …sharing and continuous development, demonstrating exceptional communication, critical thinking, and customer service skills. This position demands a high level ... and loss mitigation strategies + Ensure proficiency in all Collections queues to provide flexible support based on fluctuating...Cross Department Overflow Call Volume: + Provide support to customer service by handling overflow call volume… more
- PennyMac (Fort Worth, TX)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- Mass Markets (TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation,… more
- United Rentals (Arlington, TX)
- …the manager of product and service needs, and by providing exceptional customer service . **What you'll do:** + Establish an understanding of the rental ... combination of experience and education (Bachelor's degree preferred) + Strong customer service orientation and sales experience/skills + Proficiency with… more