- Houston Methodist (Pearland, TX)
- …and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service . Duties for this position may be varied and may include ... data in a comprehensive manner. Role models to team members effective communication and customer service skills, assisting in their development of such skills. +… more
- PennyMac (Fort Worth, TX)
- …sharing and continuous development, demonstrating exceptional communication, critical thinking, and customer service skills. This position demands a high level ... and loss mitigation strategies + Ensure proficiency in all Collections queues to provide flexible support based on fluctuating...Cross Department Overflow Call Volume: + Provide support to customer service by handling overflow call volume… more
- PennyMac (Fort Worth, TX)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- Mass Markets (TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation,… more
- United Rentals (Arlington, TX)
- …the manager of product and service needs, and by providing exceptional customer service . **What you'll do:** + Establish an understanding of the rental ... combination of experience and education (Bachelor's degree preferred) + Strong customer service orientation and sales experience/skills + Proficiency with… more
- PNC (Dallas, TX)
- …may necessitate. A desired candidate will have the ideal combination of professional customer service and analytical skills to address both internal and external ... include loan servicing functions such as execution of complex transactions and collections . Attention to detail is critical due to the varying requirements given… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- Mass Markets (TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Cushman & Wakefield (Melissa, TX)
- …renewals, service contracts, expense control, audits, etc. + Providing superior customer service and communication to our residents and prospects to enhance ... mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service , maintenance, and management personnel, in order to… more
- HCA Healthcare (Houston, TX)
- …integrity, collections , payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also provide ... offices and/or facilities and handle incoming calls as necessary utilizing proper customer service protocol. + Process related correspondence from insurance… more