- Mass Markets (Macdill AFB, FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you must complete a full… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...2-3 years of experience in a call center or customer service environment. + Proven experience in… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing techniques and recruitment… more