- Mass Markets (Garden City, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Savannah, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in… more
- PNC (Atlanta, GA)
- …may necessitate. A desired candidate will have the ideal combination of professional customer service and analytical skills to address both internal and external ... include loan servicing functions such as execution of complex transactions and collections . Attention to detail is critical due to the varying requirements given… more
- Mass Markets (Savannah, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more