- Mass Markets (Las Cruces, NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...business customers. You will troubleshoot account issues, provide general customer service , and up-sell customers on products… more
- Mass Markets (Las Cruces, NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific...in the world! In this role, you will provide customer service and educate and upsell customers… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer 's experience,...solutions to simple requests. You will apply the latest customer service techniques and learn our account… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...other team members and departments to ensure a cohesive customer service and policy management approach. +… more
- Mass Markets (Las Cruces, NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you'll… more
- Mass Markets (Las Cruces, NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... skills, we need your help in managing call center customer service agents. While your team operate...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. Join our rapidly growing team as a Customer Service Agent on the night shift! In this role, you'll be ... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent ...center environment. + Experience in a call center or customer service environment. + Proficiency in workforce… more
- Mass Markets (NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for… more
- Mass Markets (Mesilla, NM)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more