- Deloitte (New York, NY)
- …supply chain assets, and working capital to drive and deliver improvements in customer service levels, supply chain efficiency, and financial results. We work ... manufacturing and all through connecting the supply to the customer . In today's world, we can't do that without...Master, Product Owner and the team in defining Technical User Stories + Partners with Product Owner to identify… more
- SHI (Albany, NY)
- …our Adoption and Change Management (ACM) offerings that drive successful end- user adoption, behavioral change, and business transformation. As a client-facing ... matter expert in Adoption and Change Management (ACM) and End- User Enablement during thepresalescycle. + Craft personas, use cases,...with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to… more
- Public Consulting Group (Albany, NY)
- …reports, business correspondence, and procedure manuals + Excellent interpersonal and customer service skills + Exceptional organizational skills, attention to ... recommendations for improvements + Conduct training needs assessments, by user role and provide recommendations Qualifications: **Required Skills:** + Familiarity… more
- Nuvance Health (Poughkeepsie, NY)
- …by applying knowledge of system analysis design, coding and testing. Contributes to customer service by providing effective computer based solutions to ... operating systems and hardware. Analyzes needs, develops and implements computer -based solutions. Advises management concerning technical matters. Coordinates integration… more
- The New York Public Library (New York, NY)
- …for creating an environment of teamwork that embraces change and excellent customer service . They must possess effective management skills and experience, ... to the Collection Development team + Focuses overall effort on providing exceptional customer service , including rallying the Branch Library team around this… more
- New York State Civil Service (New York, NY)
- …and document findings. It will report defects and tracks resolutions, utilizing customer focus groups and monitoring ongoing customer feedback to identify ... to ensure products meet functional requirements before they make it to the user . This position may directly supervise a team of Technology Analyst 1's (Quality… more
- Baylor Scott & White Health (Albany, NY)
- …myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate data into ... meaningful insights that guide strategic product decisions, improve user experiences, and drive business growth. In this role...analytics, with a strong background in digital data and customer journey analysis. **SALARY** The pay range for this… more
- MongoDB (New York, NY)
- …global scale. We are responsible for MongoDB Atlas: our database as a service offering and fastest growing product, which allows users to deploy fault-tolerant, ... in just minutes. The Atlas Growth experimentation teams focus on improving the customer experience via new product features and refinements to existing user … more
- HSBC (Buffalo, NY)
- …function is responsible defining roadmaps and functional designs, manage requirements & user stories and conduct & coordinate testing. The function also manages data ... President Product Management manages the gaining of insight into customer needs and champions customers preferences in order to...team + Responsible for leading the design of large user stories (epics) which are broken down into smaller… more
- CUNY (New York, NY)
- …financial aid applications, personnel papers and other college forms. Communications and Customer Service - Provides information, as directed, to faculty, ... Performs routine upkeep of office machines, eg, photocopier, typewriter, computer terminals, printers, fax machines. - May serve on...4 is needed before the close of a Civil Service Examination filing period. You may be asked to… more
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