- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard ... + Bachelor's degree and 5 years of experience providing computer /network user support in a help desk...terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud… more
- Ford Motor Company (Albany, NY)
- …Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and ... you'll do ** * Engineer high-quality, reusable code to develop dynamic user interfaces across multiple platforms * Enhance testing frameworks, improve test… more
- Oracle (Albany, NY)
- …Your biggest contribution will be converting highly complex and often ambiguous user requirements into reliable, resilient, customer delighting workflows that ... instrument build, test, and deployment workflows to improve developer velocity and service resilience. **Required Qualifications** + BS in Computer Science or… more
- Amazon (New York, NY)
- …Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide. The successful ... IT Support Engineer will be customer focused and motivated by team success. You will...technical support to Amazon Corporate employees * Provide end user , Windows/Mac/Linux OS deployment and support * Perform hardware… more
- Humana (Albany, NY)
- …Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex ... technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new markets,… more
- CUNY (New York, NY)
- …a critical role in implementing and managing CUNY's first enterprise-wide Customer Relationship Management (CRM) platform. This position offers a unique opportunity ... ongoing management of the CRM system, including structure design, workflow development, user access, and data governance. + Collaborate with the Office of Admissions… more
- Kyndryl (Rye Brook, NY)
- …+ Maintain accurate records of support requests and resolutions. + Ensure excellent customer service and user satisfaction in all interactions. **Your ... if you are hired to work at a client, customer , or partner location, you may be required to...11 support + Microsoft 365 support experience + End user network connectivity troubleshooting + Experience with Service… more
- NBC Universal (New York, NY)
- …of both external customers and internal stakeholders. Focus on enhancing user engagement, self- service capabilities, and operational efficiency. + Scalability ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Capital One (New York, NY)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... across segments of risk management, focusing on gathering business requirements, user insights, translation to engineering teams, and prioritizing within a product… more
- Capital One (Albany, NY)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... a product from ideation to production and continually iterate improvements + A customer -first mindset + A strategic thought leader who can create a compelling vision… more