- Highmark Health (Albany, NY)
- …of these major enterprise systems through direct facilitation with the business and user community. + Partners closely with the PMO staff, stakeholders, IT and ... and directs support and integration of data and knowledge used to service group customers, consumer's and/or providers. + Resolve high impact platform, defect… more
- Oracle (Albany, NY)
- …by managing competing priorities and influencing key partners. + Ensure product and service release quality is consistent with Oracle customer experience and ... our vision. Responsibilities include understanding business problems from the customer perspective, defining program strategies, assessing technical impacts, driving… more
- Deloitte (Rochester, NY)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit testing,… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... the technical chops to ensure that we build compelling, customer -focused solutions in an iterative methodology. As a candidate...chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything… more
- Oracle (Albany, NY)
- **Job Description** At Multicloud Services organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We ... in solving difficult problems in all areas of cloud service software engineering: high-scale distributed systems, virtualized infrastructure, identity, security,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
- Stark Tech Group (Buffalo, NY)
- …+ Working knowledge of network fundamentals and protocols. + Strong communication and customer service skills required. + Ability to adapt and be flexible ... individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service , we encourage you to get in touch with us. The… more
- NTT DATA North America (Buffalo, NY)
- …timely manner to end user inquiries and requests, ensuring to maintain customer satisfaction and adherence to Service Level Agreements (SLAs) + Manage daily ... Qualifications:** * 2+ years desktop and/or deskside experience * 1+ years customer service experience * Must have reliable personal transportation (Automobile)… more
- PagerDuty (Albany, NY)
- …into PagerDuty AIOps from production infrastructure, applications, developer tooling, and customer service platforms. Using machine learning and event-driven ... seeking a **Senior Product Manager, AIOps** , to join our diverse, customer -focused team building the industry's best event orchestration and automation capabilities… more
- GE HealthCare (NY)
- …These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by ... GE HealthCare equipment + Develop and administer clinical training to the end- user personnel aligned with sales order agreement (SOA) to deliver excellent clinical… more