- Rensselaer Polytechnic Institute (Troy, NY)
- …tickets are completed or escalated/reassigned according to standards. Provide high-level customer service . + Analyze impact of changes to applications/software, ... training to the user community. Minimum Qualifications + Associate's Degree in Computer Science or related field + Four (4) or more years relevant professional… more
- Central Hudson Gas & Electric Corporation (Kingston, NY)
- …Hudson for an environment that fosters teamwork, safety awareness and impeccable customer service . We are committed to educational development, employee ... groups and support control room operators, helping to ensure reliable energy service for our customers. **What does an Operational Technology Analyst do?**… more
- Lakeview Health Services (Geneva, NY)
- …browsers; networking related technologies; knowledge with Android operating system; strong customer service skills; strength in technical problem solving based ... motivated, and high performing team with a devotion and commitment to client service . Essential Job Functions Overview: Individual will provide IT support for all… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …of Benefits and Coverage, Medicare regulatory documents, and other customer notifications regarding product and contract updates. Essential Accountabilities: Level ... requirements. Determines time and resource needs and translates high level user and business requirements into detailed document configuration. + Analyzes all… more
- Deloitte (New York, NY)
- … user adoption and NetSuite configuration. The team Our Sales & Service offering drives global customer transformation by designing and implementing ... NetSuite Implementation Senior Consultant Customer is creating a new model for a...innovative sales and service experiences. We blend strategy, technology, and creativity to… more
- Utica College (Utica, NY)
- …by*: Open Until Filled Yes Major Responsibilities + Provide a high level of customer service in all interactions. + Ability to maintain and exercise patience ... support calls. + Analyze and perform solid troubleshooting of computer systems, software, and peripherals in person and remotely....be considered in lieu of a current degree. + Customer service experience preferred. Minimum Skills/Abilities +… more
- Utica University (Utica, NY)
- …by*:** **Open Until Filled** Yes **Major Responsibilities** + Provide a high level of customer service in all interactions. + Ability to maintain and exercise ... of experience may be considered in lieu of a current degree. + Customer service experience preferred. **Minimum Skills/Abilities** + Familiar with supporting and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences… more
- Antech Diagnostics (Lake Success, NY)
- …budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring ... into business performance, agent productivity, quality assurance, workforce management, and customer experience. The analyst will work extensively with data sources… more
- Oracle (Albany, NY)
- …by managing competing priorities and influencing key partners. 4. Ensure product and service release quality is consistent with Oracle customer experience and ... in driving product delivery. The successful candidate works backward, starting with the customer , has a passion for solving difficult and often ambiguous problems in… more