- Cayuse Holdings (Albany, NY)
- …(M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the...Three (3) to five (5) years of experience in computer systems, customer support or IT support.… more
- Amazon (New York, NY)
- …Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building ... amazon.jobs, or recruiting, you'll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel… more
- New York State Civil Service (Latham, NY)
- …maintenance procedures are followed for the agency's hardware and software.* Responds to user "help desk" requests or referrals of computer related problems.* ... related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and… more
- TEKsystems (Harrison, NY)
- …is entry level and needs at least 1 year of IT support experience and very strong customer service experience! The role is a 6 month contract to hire that sits ... position is an individual with critical thinking skills, superb customer service skills as well as the...Skills: Delivers professional and responsive support, ensuring a positive user experience across all interactions. * Support via Multiple… more
- Sprinklr (NY)
- … Empowerment** + Deliver stakeholder-specific enablement-executive workshops, advanced user trainings, feature adoption campaigns-designed to improve usability and ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Xylem (Auburn, NY)
- …with computer systems, networking, and various software applications. * Strong customer service skills with the ability to communicate effectively with ... of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a… more
- UHS (Binghamton, NY)
- …specialized support in the development and continuous improvement of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible ... external IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst...improve and maintain system capabilities by addressing system and user issues. This is an onsite position in Binghamton,… more
- City of New York (New York, NY)
- …on working status of tickets, along with identifying common issues. - Record user interaction and categorical data in designated customer services platforms, eg ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more
- Excelsior Orthopaedics Group (Amherst, NY)
- … Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient resolution of IT issues across ... and IT ticketing systems. + Demonstrated experience in effective communication, leadership, customer service , and problem-solving skills are highly desirable. +… more
- JPMorgan Chase (New York, NY)
- …that our offerings are not only visually appealing but also accessible and user -friendly, enhancing the overall customer experience. As a Conversation Design ... user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype...the technology stack, as well as their impact on user experience + Bachelor's Degree in Linguistics, Human- Computer… more