- Bayer (Albany, NY)
- …AND RESPONSIBILITIES** + Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation; + Schedule and ... service , preventive maintenance and installation support to end user customers while ensuring the highest levels of ...user customers while ensuring the highest levels of customer satisfaction. The position is also responsible for assisting… more
- GMHC (New York, NY)
- …and advance the organization's mission. This role supports daily operations of computer hardware, software, and network services, and serves as a critical partner ... in maintaining uptime, protecting data integrity, and improving the end- user experience. The ideal candidate is technically skilled, detail-oriented, and customer… more
- City of New York (New York, NY)
- …- Establishing and enforcing high standards for IT production, quality, and customer service , using AI-enabled analytics to proactively identify and resolve ... of IT services and infrastructure, while driving AI-powered innovations that improve customer experience and service quality. Responsibilities: - Leading the… more
- City of New York (New York, NY)
- …on working status of tickets, along with identifying common issues. - Record user interaction and categorical data in designated customer services platforms, eg ... Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency… more
- 32BJ Benefit Funds (New York, NY)
- …and responds to alerts for hardware and software issues. + Provide excellent customer service , answer Help Desk phone in courteous and professional manner. ... functional specifications, and design, document, develop, test, or modify computer systems based on user or business...tools for troubleshooting and issue resolution. + Offer exceptional customer service to end users by being… more
- University of Rochester (Rochester, NY)
- …of all functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for faculty ... of LAN/WAN technologies, including design, hardware and protocols required + Exceptional customer service and communication skills. Ability to diffuse difficult… more
- Legrand NA (Syracuse, NY)
- …http://www.linkedin.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer LocationUS-NY-Syracuse # Positions 1 Category Customer ... Will You Do? + Assist distributors, Outside Sales Team and end user customers with product availability, delivery information, product information and resolving… more
- Google (New York, NY)
- …to push technology forward. Google Cloud's security model is the foundation of our user trust. The Cloud Key Management Service (KMS) team builds the ... Software Engineer III, Security, Cloud Key Management Service _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... computer -based technologies in a 24x7 environment. Provides a high-level of customer service and exhibits independent thinking. Assists with training of new… more
- Capgemini (New York, NY)
- …channels. Ensure deliverables are complete, consistent, and aligned with customer expectations. **Required Qualifications:** Bachelor's degree in Computer ... **Job Title:** Principal Service Management Consultant - ServiceNow Business Analyst SME...HRSD ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end- user documentation, and… more