• Service Officer/Lead Service Officer…

    KeyBank (Amherst, NY)
    …the growth and servicing of the portfolio, providing the highest quality of customer service and satisfaction for internal and external customers alike. Under ... + Ability to perform complex scheduled and non-scheduled maintenance functions + Excellent customer service skills and proven ability to handle most customer… more
    KeyBank (05/02/25)
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  • Tech, IT Service Delivery II

    Xylem (Seneca Falls, NY)
    …with computer systems, networking, and various software applications. * Strong customer service skills with the ability to communicate effectively with ... of hardware and software. The technician ensures optimal system performance, provides user support, and maintains accurate service documentation. With a… more
    Xylem (04/22/25)
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  • Customer Success Specialist

    Wilson Language Training (Albany, NY)
    … + Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, ... attitude + Work with other internal teams to ensure seamless transitions throughout the customer journey + Minimize churn and optimize user adoption to drive… more
    Wilson Language Training (04/23/25)
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  • Service Desk Analyst

    City of New York (New York, NY)
    …IT support for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations ... financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
    City of New York (02/12/25)
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  • Product Manager

    Ford Motor Company (Albany, NY)
    …Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and ... Ford Pro is a new global business within Ford committed to commercial customer productivity. The Product Manager will work with individual product team managers to… more
    Ford Motor Company (04/10/25)
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  • Service Operations College Aide

    City of New York (New York, NY)
    …a Service Operations College Aide who is detail-oriented, organized and has great customer service skills to join our Service Desk team. The successful ... assistance and support to end users for Windows 10 computer systems, hardware, software, and network related issues. You...determine root cause, and determine and implement solutions. Our Service Desk team must respond to incidents and requests… more
    City of New York (05/03/25)
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  • IT Support Assistant - Service Desk Support…

    CUNY (New York, NY)
    …information technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral) skills; interpersonal ... IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing...agents to address immediate technical issues reported by faculty. ** User Account Management:** - Assist users with account-related tasks,… more
    CUNY (04/16/25)
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  • Field Service Technician (Neptune)

    Stryker (Rochester, NY)
    …time in four key areas: + Traveling between hospitals based on assignment of service requests. + Troubleshooting and resolving customer and product issues. + ... our customers. + Proficient in Microsoft Office Applications. + Experience interpreting service bulletins, user manuals, and other technical manuals, drawings,… more
    Stryker (04/07/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …efficiently keeping customer satisfaction high. Deliver, setup, and configure end- user desktop & laptop computer hardware, software, Printers, Cell Phones, ... services allows us to ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The New York City Department of… more
    City of New York (02/12/25)
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  • Information Technology Specialist 3 (NY Helps),…

    New York State Civil Service (Albany, NY)
    …The incumbent of this position will be held to high standards of integrity, and customer service , while also being expected to perform advanced technical work on ... related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and… more
    New York State Civil Service (05/02/25)
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