- City of New York (New York, NY)
- …IT support for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations ... financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …field is preferred however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills + ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user...a working knowledge and progressive experience in a Microsoft computer support + Experienced in all facets of troubleshooting… more
- Extra Space Storage (Buffalo, NY)
- …tickets **Job Specifications:** . Basic technical experience with Windows operating systems and computer hardware . Excellent customer service skills . ... Resolve Help Desk tickets according to SLA . Resolve customer issues via phone, email and computer ...hardware, software, telecommunications, printers and networking . Accurately document customer interactions in a service desk ticketing… more
- Deloitte (New York, NY)
- …in technology who wants to work in a collaborative environment? As an experienced Service Delivery Technician, you will have the ability to share new ideas and ... a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities + Deploy new desktops, laptops, network… more
- CAI (Albany, NY)
- …+ Provide General IT end- user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via telephone, ... associates and vendors, and providing the technical support and customer service needed to solve requests. **Job...etc. + Ability to conduct repetitive tasks on a computer , utilizing a mouse, keyboard and monitor. The pay… more
- PSEG Long Island (Bethpage, NY)
- …* Understanding of key processes, systems, tools, and best practices in end user device management, IT service management and collaboration tools * Knowledge ... responsible for creating roadmaps and building programs for workplace service delivery while also providing technical leadership to align...The Manager will oversee the delivery of all End User related products and services, including End User… more
- City of New York (New York, NY)
- …efficiently keeping customer satisfaction high. Deliver, setup, and configure end- user desktop & laptop computer hardware, software, Printers, Cell Phones, ... services allows us to ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The New York City Department of… more
- Intuit (New York, NY)
- …Product Designer. At Intuit Mailchimp, we are a talented group of customer obsessed designers focused on delivering awesome experiences and value. We're looking ... products including TurboTax, Quickbooks, Credit Karma and beyond, to bring awesome customer experiences and benefits to our customers. You'll be joining a team… more
- City of New York (New York, NY)
- …service to all of them. It's an opportunity to provide meaningful support, quality customer service , and help protect the future of New York City for ... Citywide Administrative Services' (DCAS), Human Capital (HC) Line of Service seeks to appoint a Computer Specialist.../ gap analyses and write business requirements. - Perform user acceptance testing for system fixes and enhancements. -… more
- New York State Civil Service (Albany, NY)
- …on all aspects of the OAG's ServiceNow implementation, including the customer self- service portal, Configuration Management Database (CMDB), workflow development ... and user account management. * Design, develop, implement and support...areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis,… more