- New York State Civil Service (Albany, NY)
- …and expertise with Microsoft O365 applications. Certifications preferred. Customer - service orientation with strong interpersonal skills. Additional ... webinars, and one-on-one sessions, both virtually and in person, to support user engagement and skill development for ESD resources.WORK PERFORMED:* Design and… more
- Empire State University (Saratoga Springs, NY)
- …across a diverse university community to promote a culture of service excellence, operational efficiency, and cybersecurity. In collaboration with senior university ... with faculty, staff, and academic leadership to design systems that improve user and faculty experiences. + Partner with external vendors to deliver innovative… more
- City of New York (New York, NY)
- … service of them all. It's an opportunity to provide impactful support, quality customer service , and help protect the future of New York City for generations ... Capital application development and support project team within the Information Technology line of service . DCAS acts as the Human Capital arm for the City of New… more
- The Estee Lauder Companies (New York, NY)
- …Manager of SSS, to create compelling training and communications to drive end user adoption, customer service , achievement of compliance business objectives, ... **Description** The Sales, Service and Systems Associate is responsible for supporting...and consistent delivery of materials related to Retail systems user training as applications are developed and deployed to… more
- Capital One (Albany, NY)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company, ... and leadership to create a premium experience that exceeds customer expectations. + Dream up and deliver new luxury...are targeting their needs + Relentlessly push to understand user and stakeholder needs and ensure they are considered… more
- Monro Muffler/Brake (Fairport, NY)
- …experiences. This role oversees platforms that support sales, marketing, eCommerce, CRM, customer service , digital channels, and the data and analytics platform, ... the customer experience + Partner with (Sales & Marketing, Merchandizing, Customer Service and Store Operations, etc.) leaders to understand business… more
- Highmark Health (Albany, NY)
- …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... and specifications, performing and documenting workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain… more
- Russell Sage College (Albany, NY)
- …experience in computer operations and repair and installations. - Excellent customer service skills - Should be comfortable managing multiple simultaneous ... attention to detail, ability to work as a team and independently and provide excellent customer service . Knowledge and Skill Requirements: - Must be able to lift… more
- CUNY (Queens, NY)
- …training and outreach activities - Assists in developing and monitoring Library policies and user service standards - May oversee a Library unit such as ... + Coordinate and manage workflows and communication for two busy, public-facing service points with a customer serviceand accessibilitymindset; + Maintain or… more
- Stanley Black and Decker (Brewster, NY)
- … customer -focused, hands-on individual, that thrives in a fast-paced service environment. Possessing strong interpersonal and execution skills, you will implement ... programs and strategies with our key retail and end user partners, while also managing your time effectively with...go-to expert and support conversion opportunities. + Utilize key service programs like Impact Rewards, Trade Up, and others… more