- Microsoft Corporation (Austin, TX)
- …and beyond. **Responsibilities** + Collaborates with appropriate stakeholders to determine user requirements for a scenario. + Drives identification of dependencies ... and the development of design documents for a product, application, service , or platform. + Creates, implements, optimizes, debugs, refactors, and reuses code to… more
- The Hershey Company (TX)
- …fundamentals including financial management, metrics reporting, business process management, customer centricity, business analysis and problem solving 5. Data ... between teams to ensure data solutions are effectively integrated and meet user needs. 8. Strategic Insights and Reporting: Analyze and interpret data to… more
- Robert Half Technology (San Antonio, TX)
- Description Key Responsibilities End- User Support & IT Operations: * Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and ... support tasks. * Support and optimize RMM tools to improve IT service efficiency and responsiveness. * Maintain comprehensive documentation including SOPs, KBs,… more
- Highmark Health (Austin, TX)
- …of these major enterprise systems through direct facilitation with the business and user community. + Partners closely with the PMO staff, stakeholders, IT and ... and directs support and integration of data and knowledge used to service group customers, consumer's and/or providers. + Resolve high impact platform, defect… more
- Citigroup (Irving, TX)
- …Initiate the development process, documents project scope, product vision, prioritizes user stories, sets feature level priorities conducts demos and walkthroughs + ... Stakeholder priorities to act as the voice of the customer + Create, prioritize, and maintain a product backlog...Create, prioritize, and maintain a product backlog + Performs/oversees user acceptance testing to identify and remedy defects and… more
- Methodist Health System (Dallas, TX)
- …Operations. * All duties to be performed with the understanding that customer service , collaborative communication, and teamwork are three fundamental principles ... The PC Maintenance Tech Maintains provides day-to-day technical support on end user device hardware with a primary focus on Mobile Device Management. Install,… more
- Citigroup (Irving, TX)
- …new or revised applications systems and programs to meet specific business needs or user areas + Monitor and control all phases of development process and analysis, ... design, construction, testing, and implementation as well as provide user and operational support on applications to business users + Utilize in-depth specialty… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... environment. The Zigbee/Thread connectivity team is responsible for the connectivity related user experience and use cases. This includes delivery and maintenance of… more
- Amazon (Dallas, TX)
- …improve ongoing reporting and analysis processes, automating or simplifying self- service support for customers. Collaborate with business users, development teams, ... application, or tool functionality to improve business processes and meet end user needs while working within the overall system architecture Diagnose and resolve… more
- Cengage Group (Houston, TX)
- …with product and design teams, lead through data driven insights, obsess about customer outcomes in every decision made, and drive measurable improvements in user ... systems, leveraging CI/CD pipelines and automated testing frameworks for global user bases. + Skilled in agile methodologies (Scrum, Kanban, SAFe), fostering… more