- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... this by combining technology, science, innovation and creativity to build new customer -facing features and experiences alongside tools for marketers. You will be… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You'll design solutions that enable AI agents to break down user requests, gather relevant information through perception modules, and efficiently complete… more
- Providence (Renton, WA)
- …+ **Process Optimization:** Actively oversee the optimization of processes to improve service delivery, increase value, and promote customer satisfaction. + ... industry contacts to leverage best practices and manage emerging technologies. + ** Service Delivery:** Support appropriate service delivery models for core… more
- Microsoft Corporation (Redmond, WA)
- …and beyond. **Responsibilities** + Collaborates with appropriate stakeholders to determine user requirements for a scenario. + Drives identification of dependencies ... and the development of design documents for a product, application, service , or platform. + Creates, implements, optimizes, debugs, refactors, and reuses code to… more
- Indigo Slate (WA)
- …a passion for technology. We provide services to help our clients transform customer experiences and create better relationships. We serve as a strategic vendor to ... Analytics and Google Tag Manager. + Instrument GA4 and GTM to track user behavior, conversion events, and product-specific actions. + Configure GA and GTM setups… more
- Highmark Health (Olympia, WA)
- …of these major enterprise systems through direct facilitation with the business and user community. + Partners closely with the PMO staff, stakeholders, IT and ... and directs support and integration of data and knowledge used to service group customers, consumer's and/or providers. + Resolve high impact platform, defect… more
- Zoom (Olympia, WA)
- …for a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This position will partner with Zoom's Product Managers to ... and collaborate with multiple technology teams, driving solutions to improve Zoom's customer adoption. The role seeks an experienced, driven self-starter with a 'can… more
- Amazon (Seattle, WA)
- …improve ongoing reporting and analysis processes, automating or simplifying self- service support for customers. Collaborate with business users, development teams, ... application, or tool functionality to improve business processes and meet end user needs while working within the overall system architecture Diagnose and resolve… more
- Cengage Group (Seattle, WA)
- …with product and design teams, lead through data driven insights, obsess about customer outcomes in every decision made, and drive measurable improvements in user ... systems, leveraging CI/CD pipelines and automated testing frameworks for global user bases. + Skilled in agile methodologies (Scrum, Kanban, SAFe), fostering… more
- Amazon (Seattle, WA)
- …AI technology. Generative AI is playing an important role in improving customer experience in several domains such as contact centers, media and entertainment, ... in QuickSight, you will enhance and build new foundational components and user experiences to enable integrating generative AI capabilities with existing features… more
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