- Amazon (Seattle, WA)
- …incidents. You will work collaboratively with Engineering and Operations teams to enhance service quality and improve the overall user experience. Key job ... Science or related technical field and 5+ years' experience delivering direct customer support or Master's degree in Engineering, Computer Science or related… more
- Valvoline Global (WA)
- …organization, documentation, review, analysis, and evaluation of business requirements and user needs for the Valvoline Salesforce.com platform and solutions. The ... resolve issues, which may require interaction with other internal IT teams, managed service provider(s) and vendors to resolve. This includes monitoring Service … more
- Microsoft Corporation (Redmond, WA)
- …the world a safer place for all. We want to reshape security and empower every user , customer , and developer with a security cloud that protects them with end to ... + Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field + OR Master's Degree in Data… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... solutions for complex problems. 4. Define and execute various strategies for collecting user research and customer feedback. You will leverage both quantitative… more
- Amazon (Bellevue, WA)
- …of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally. It's no secret that Amazon relies on ... and implementation of the roadmap for next-generation API products, ensuring a user -centric approach in creating API portals, an API catalog, and streamlining the… more
- Amazon (Seattle, WA)
- …the vision and build the future of block storage on AWS. The EBS service delivers high performance virtualized storage "in the cloud" for EC2. Millions of customers, ... for EBS customers. In this role, you'll have ownership of several critical customer -facing features. You'll thrive in this role if you love learning about complex… more
- Amazon (Redmond, WA)
- …services; including identity and account management, subscriber management services, user provisioning, billing and payments, customer and technical ... delight our internal customers in a range of disciplines - Software, Product, User Experience, QA. *Own your software: Our products will reach hundreds of millions… more
- Microsoft Corporation (Redmond, WA)
- …the world a safer place for all. We want to reshape security and empower every user , customer , and developer with a security cloud that protects them with end to ... practices to deliver services in complex cloud environments. + Design and automate service scale features and customer requirements. + Design and implement… more
- Packing Corp of America (Wallula, WA)
- …paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team ... be conducting interviews with students working towards a BS in Information Technology, Computer Science, or related field. Description of role: Nine month Co-Op /… more
- General Motors (Olympia, WA)
- …of how end-users will leverage analytics tools like Adobe Analytics / Customer Journey Analytics to create powerful dashboards and insights. In this role, ... goals and initiatives with clear requirements for each feature and designed user experience. + Work closely with engineering, marketing, reporting analysts, and … more
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