- Trustmark (Richmond, VA)
- …then transitions account to an account manager for ongoing maintenance and service . Develops new accounts and/or generates new business from existing accounts. ... leads within assigned territory, defined by geographic area. Responds to customer inquiries and offers guidance on appropriate products. Executes sales strategy,… more
- Anywhere Real Estate (Virginia Beach, VA)
- …reviews, fees, and strategic evaluations of trainer and school partners. **INTERNAL/EXTERNAL CUSTOMER SERVICE AND OTHER DUTIES** + Design and build dashboards ... + Lead cross-functional projects to improve operational efficiency, trainer performance, and service quality. + Mentor and train new and existing team members on… more
- Paychex (Arlington, VA)
- …other local marketing programs directed by Sales management. + Analyzing the customer needs and interests, determining which products are appropriate and referring ... agreed upon dates set by Sales management. + Expediting the resolution of customer problems or complaints. + Projecting a positive image in representing the… more
- American Express (Arlington, VA)
- …delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, ... services to American Express Card Members. Acting as a consultant , our MSPs will tailor our products and services...offering confident recommendations, resulting in high satisfaction from the customer with the service they received +… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this… more
- Deloitte (Rosslyn, VA)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so,… more
- SAP (Herndon, VA)
- …Supports customer 's Intelligent Enterprise transformation by acting as technical consultant (Ex: S4HANA conversion) + Works with CDM, PL, Account executive, CAS ... delivery to derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on… more
- Steampunk (Mclean, VA)
- …Trust Security Clearance + 10+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** As a **Senior Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- Steampunk (Mclean, VA)
- …makes for an excellent one. **Contributions** **Contributions** As a **Senior Service D** **esigner** , you willbe responsible forguiding government clients through ... endorganizationand experience challenges.You will lead andfacilitatediscovery sessions that uncover customer pain pointsandidentifyenterpriseopportunities.You willserve as the voice of the… more
- The Hartford (VA)
- …both new and existing customers. When The Hartford cannot meet a customer 's needs directly, Nutmeg leverages partnerships with specialty carriers to provide ... alternative insurance solutions. ROLE OVERVIEW The Nutmeg Agency Consultant will be responsible for: + Delivering comprehensive insurance solutions tailored to … more