- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .PROMOTION: Current NYSED State employees must have one ... Help desk duties including troubleshooting, resolving user issues, and providing customer service . Additional Comments CONDITIONS OF EMPLOYMENT: This will… more
- Binghamton University (Binghamton, NY)
- …operating systems, Microsoft Office, and general technical troubleshooting + Excellent customer service and communication skills Preferred: + Bachelor's degree ... our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer ...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- New York State Civil Service (Albany, NY)
- …operational problems.Under the leadership and direction of the D&MC Manager, the Analyst is responsible for ensuring internal and customer -facing documentation ... HELP No Agency University at Albany Title Desktop and Mobile Computing Analyst (ITS) Occupational Category IT Engineering, Sciences Salary Grade NS Bargaining Unit… more
- City of New York (New York, NY)
- …to OFE's mission. The Research Analyst will assist the Senior Research Analyst and Research Team with data reporting, quantitative analysis, and research ... PROGRAM, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. THIS POSITION MAY...communication of OFE research projects and initiatives. The Research Analyst should have experience in data analysis,… more
- Northwell Health (Melville, NY)
- **Req Number** 153132 Job Description Utilizes both qualitative and quantitative data to ensure optimal site health and move the needle on satisfaction scores. Is ... competitive research insights, and inform a product roadmap that drives customer satisfaction and improved conversion. Job Responsibility + Identifies actionable… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Hudson for an environment that fosters teamwork, safety awareness and impeccable customer service . We are committed to educational development, employee ... Program + Paid Holidays and Vacation **What is a Cybersecurity Operations Analyst ?** We are seeking a diligent Cybersecurity Operations Analyst (CSOC… more
- New York State Civil Service (New York, NY)
- …to implementation, ensuring all objectives are met on time and within budget.* Customer service skills to understand the needs and behaviors of customers, ... opportunities to improve existing ITS products and services.* Analyze and interpret data to understand customer behavior and expectations.* Collaborate with… more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .It is essential that candidates clearly and concisely ... requirements throughout business analysis processes.* Perform activities to extract data for forecasting, to establish service delivery...data to make informed decisions.* The Business Systems Analyst 2 will also perform the full range of… more
- University at Albany (Albany, NY)
- …problems. Under the leadership and direction of the D&MC Manager, the Analyst is responsible for ensuring internal and customer -facing documentation is ... Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Analyst . ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom,… more
- New York State Civil Service (Brooklyn, NY)
- …recommendation, and maintenance of policies and guidance as needed. * Oversees the customer service KPIs for the administration at the downstate offices.* ... at least one year of permanent, contingent-permanent, or 55b/c service in a Business Systems Analyst 1...efficiency and effectiveness of the system, business process, or product/ service to fulfill the business requirements (eg, Data… more