- Amazon (Dallas, TX)
- …a consistent customer experience * Ensure that Operational metrics like service levels, occupancy, PTL, utilization etc. are being met by all Orgs/skills at ... Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management...daily level * Reviewing weekly data of reports share by WFM on efficiency and… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... of digital initiatives in partnership with technology teams and data analytics of the customer experience. The position is within the Consumer Asset Management… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to...policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the… more
- NTT America, Inc. (Austin, TX)
- …Experience working with diverse stakeholders. + Excellent interpersonal skills and strong customer service orientation. + Proven ability to design and ... **Make an impact with NTT DATA ** Join a company that is pushing the...problem-solve while exceeding customer expectations. + Ability to adapt and thrive in… more
- Amazon (Houston, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... will work in an ambiguous environment and build solutions end-to-end (structuring the data , analyzing the data , visualization and/or automation. If you love… more
- Molina Healthcare (Houston, TX)
- …and ability to successfully interact with all levels of management + Exhibit excellent customer service skills and attention to detail. + Ability to problem ... analyze business and vendor performance problems and issues using data from internal and external sources to provide solutions...the vendor and the vendor management team. Reviews the service level agreements with the vendors to Identify and… more
- Kodiak Gas Services (The Woodlands, TX)
- …most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish ... systems (IFS / Power BI) to automate processes and capture important data + Facilitate sales/marketing processes and tools, including management of forecasting,… more
- NRG Energy, Inc. (Houston, TX)
- …issue tracking and issue escalation data repositories including Siebel Service Requests with detailed descriptions and customer authorizations as needed ... make independent decisions based on current business practices. + Superior customer service skills. + Excellent PC skills required with intermediate level Excel… more
- Evolent (Austin, TX)
- …of new innovative patient solutions through modeling and insights empowered by data . Collaboration Opportunities: This individual will serve as a key member of ... audiences. + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering expertise and cooperation. + Extract, manage, and… more
- ExxonMobil (Spring, TX)
- …Upstream, Product Solutions and Low Carbon Solutions businesses and their associated service groups. The facility opened in 2014 and accommodates more than 10,000 ... ArcGIS software in an SDE environment, and link to data in Land Management software + Conduct queries in...written and verbal communication skills with ability to understand customer requests which are often in non-technical terms, to… more
Recent Jobs
-
Senior Scientist, Patient-Centered Endpoints & Strategy (PaCES)
- Merck & Co. (Rahway, NJ)