• Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to...policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Senior Accounts Payable Analyst

    Sprinklr (VA)
    …work with a sense of urgency * Strong interpersonal and customer service skills * Demonstrate strong understanding of data workflows and root cause ... omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights....will thrive in a fast-paced environment and provide A+ customer service to both internal and external… more
    Sprinklr (12/19/25)
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  • Sr. MDM Analyst - Stibo STEP Exp. A Must

    Owens & Minor (Richmond, VA)
    …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **The anticipated salary range ... a REMOTE (Work from Anywhere in the US) Position_** Responsibilities: -work with external data owners and business users to provide robust product data for the… more
    Owens & Minor (10/26/25)
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  • Senior Clinical and Population Health…

    Highmark Health (Richmond, VA)
    …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... contributes to the development and evolution of enterprise SDOH dashboards and self- service analytic tools, with a focus on analytical rigor, scalability, and… more
    Highmark Health (01/06/26)
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  • Operations Analyst 2

    Public Consulting Group (Richmond, VA)
    …coordinators on optimizing program knowledge. **Duties and Responsibilities** + Manages client customer service requests via email and telephone regarding PCG ... manner. Produces monthly and quarterly reports based on systems data to meet client and team deliverables. + Coordinates...and staff. **Required Skills** + Ability to provide superior customer service support via phone and email.… more
    Public Consulting Group (12/23/25)
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  • Computational Finance Technology and Regulation…

    The MITRE Corporation (Mclean, VA)
    …and stakeholders. This provides us with unprecedented access to expertise, ideas, and data . You will be a critical Finance subject matter expert (SME) as part ... Analysis. Job Description: + Develop innovative, multidisciplinary approaches for analyzing financial data and trends that may impact the US financial system and… more
    The MITRE Corporation (01/03/26)
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  • Benefit and Claims Analyst

    Highmark Health (Richmond, VA)
    …across the enterprise, including but not limited to, Clinical Strategy, Sales/Client Management, Customer Service , Claims, and Medical Policy. The person in this ... in Business or a related field **EXPERIENCE** **Required** + 3 years of customer service , health insurance benefits and claims experience. + Working knowledge… more
    Highmark Health (12/18/25)
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  • Managing SAP ISU Billing Analyst

    IBM (Reston, VA)
    …and exceptions management process. . SAP Expert Level Process Knowledge: Experience with customer service and billing business processes and workflows, and the ... Involvement in strategy development and solution implementation, leveraging your customer process and SAP expertise with clients and team.... Deep knowledge of the technical and business master data and the integration points that enable the IS-U… more
    IBM (12/03/25)
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  • Senior Analyst , Transportation

    Cardinal Health (Richmond, VA)
    …Excellent communication and interpersonal skills + Proficient in Microsoft office + Prior customer service or support experience preferred **_What is expected of ... same day and next day transportation model. + Responsible for proactively handling customer , shipper, and carrier service requests and related inquiries. +… more
    Cardinal Health (12/16/25)
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  • Oracle Database Performance Technical…

    Oracle (Richmond, VA)
    …product support strategy and model + Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with ... to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for ...and recovery process using RMAN + Experience of Oracle Data Guard + Experience in Performance Tuning + Experience… more
    Oracle (01/03/26)
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