- Datavant (Redwood City, CA)
- …messages + Support a service operations environment that focuses on customer satisfaction through service delivery excellence and Quality Improvement ... solutions + High level of focus on employee engagement + Customer Service experience and Call Center knowledge/management + ROI (Release of Information)… more
- Securitas Security Services USA, Inc. (Orange, CA)
- …leadership skills. * Oral and written communications skills. * Strong customer service and service delivery orientation. * Strong interpersonal skills, ... of subordinate officers and supervisory staff; ensures that personnel deliver high quality service . 2. Ensures that service expectations are being met through… more
- NTT America, Inc. (Sacramento, CA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team of ... the SDM is tactically responsible for managing the day-to-day delivery both facing the customer and internally:...support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management… more
- Legrand NA (Union City, CA)
- …lighting, better customer experiences. Our core company values such as superior customer service , foster innovation, delivery quality, show respect for ... team on activities related from purchase orders to goods delivery . To succeed in this role, you need to...need to be data driven, business-oriented, cost conscious, and customer -center. In this role, you will: + Run daily… more
- Amazon (Irvine, CA)
- …goal, we partner with a network of small independent delivery businesses ( Delivery Service Providers) to deliver customer orders. Utilizing continuous ... Amazon's team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Northrop Grumman (Redondo Beach, CA)
- …appropriately escalate issues and roadblocks to leadership. + Superior customer service and service delivery . Maintains composure in difficult ... + Coordinates with users, program staff, server administrators, network engineers, and customer and IT management. + Establishes and maintains high levels of … more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Senior Supply Chain Manager with a statistical and analytical know-how, strong delivery record and proven project management experience to own strategic, tactical,… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- … Desk analyst is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. + Provide 100% ... line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer incidents… more
- Intuit (Mountain View, CA)
- …Administration, Marketing, or related field. + 5+ years of experience in retail management, customer service , or a similar role. + Strong leadership and team ... strong organizational and problem-solving skills. + Passion for delivering outstanding customer service . **How you will lead** + Implement and execute strategies… more
- Kyndryl (Sacramento, CA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all ... design of complex engagements and take responsibility for oversight of delivery , ensuring high performance and customer satisfaction **Leadership, Management,… more