- PNC (Madison, NY)
- …the business needs, the value and impact of a solution, and the target Customer experience to achieve. Works closely with Technology partners to solution HOW to meet ... of the product. Serves as the voice of the customer . Provides guidance to concentrate the Scrum Team(s) effort...of contact for questions from the team(s). + Accepts delivery of working product from the Scrum Teams(s). Reviews… more
- Citigroup (Brooklyn, NY)
- …delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high ... quality customer service and to help the branch generate revenue by delivering optimal solutions. **Responsibilities:** + Serve as the first point of contact for… more
- Nestle (Bohemia, NY)
- …relationships with vendors and external service providers, ensuring high quality service delivery and escalation of challenging issues when appropriate. + ... and solve technically challenging problems involving integrated systems. + Strong customer service orientation and an understanding of business processes… more
- The Estee Lauder Companies (New York, NY)
- …managing, and developing their team of Field Leaders to drive and execute the delivery of retail sales, and enable them to build relationships with retail store ... of local plans and events to drive enthusiasm and engagement with the customer . The Field Director will work key business hours, including weekends, during high… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- Summary This position is located in the Facilities Management Service , Projects Section at the Albany Stratton VAMC and is under the direct supervision of the ... functions (ie, clinical, administrative, safety, planning, construction, contracting, etc.), customer needs, regulatory requirements, and other agencies' commitments in… more
- Johns Hopkins University (Rochester, NY)
- …Experience working with community, government, non-profit, or private sector leaders. + A customer service orientation and interest in and commitment to building ... Develop templates, tools, and methods that government can use to improve service and program delivery . + Create visual frameworks - like journey maps, service… more
- Citizens (Ithaca, NY)
- …with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service , and operational integrity in a ... performance and sales goals through innovative solutions that address customer needs and deliver product and service ...address customer needs and deliver product and service value. A successful BM thrives in a digital-first… more
- TD Bank (New York, NY)
- …reduction) while achieving business objectives + Oversees and ensures the clear and effective delivery of products and services to the customer + Acts as Subject ... Manager, Healthcare oversees the design and development of targeted offerings that meet customer business needs and the Bank's profit and loss objectives. The Senior… more
- TD Bank (New York, NY)
- …reduction) while achieving business objectives + Oversees and ensures the clear and effective delivery of products and services to the customer + Acts as a ... assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss… more
- Qualtrics (New York, NY)
- …with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes **What We're Looking For On Your ... Technical Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....who excels at nurturing relationships to deliver exceptional client service . **How You'll Grow** + Enhance your software platform… more