- Amazon (Austin, TX)
- …vision and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & ... Description Amazon Customer Service is looking for an...Manager (Sr. TPM) to lead the development of self- service support solutions for our transportation network. This role… more
- CyrusOne (Carrollton, TX)
- We're seeking an experienced Senior Manager of Service Delivery to lead a high-performing technical team! This role oversees service delivery ... guidance, develop procedures, and source tools to support efficient service delivery operations + Monitor programs and...for direct reports **Qualifications** **:** + 8+ years in customer service within a data center environment… more
- Fujitsu (Texas City, TX)
- Service Delivery Manager , Senior Service Delivery Manager **Resource must have US /Canada location work Visa.** **Job Description** The area of ... client relationships and ensures that we proactively communicate status and innovation through service delivery . * Balances the needs of the client with the… more
- SHI (Austin, TX)
- … Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our...to discuss progress and coach the team on managing customer interactions for improved service relationships. +… more
- American Express Global Business Travel (Austin, TX)
- …an inclusive and collaborative culture where your voice is valued. The Vendor Service Delivery Manager is accountable for driving outstanding performance ... + 3+ years of vendor management experience with a strong focus on customer service delivery and performance oversight + Proven experience driving performance… more
- Robert Half Technology (Dallas, TX)
- Description We are looking for a dedicated Service Delivery Manager to oversee and optimize IT service operations for our organization. This role ... of IT services, ensuring compliance with established standards and customer requirements. * Manage and improve service ...management. * Collaborate with cross-functional teams to align IT service delivery with organizational goals. * Ensure… more
- Robert Half Technology (Houston, TX)
- Description We are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will ... services. Responsibilities: * Coordinate and manage client-facing working groups to ensure effective service delivery . * Oversee the resolution of service … more
- TTEC (Austin, TX)
- …to the table in your own unique way. **Title:** _Seasonal Healthcare Licensed Service Delivery Manager_ **Location:** _TX-Austin_ **Requisition ID:** _043UV_ ... metrics associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach associates to ensure… more
- Delek US Holdings (Tyler, TX)
- Manager , CI/OT Service Delivery ...and escalating them as needed + Works to identify customer requirements and technical scoping for upcoming projects + ... Processes + Systems & Technology Integration + IT Infrastructure + Solution Delivery Methodologies + Relationship Management + Computer Hardware Knowledge + Software… more
- SAP (Houston, TX)
- …perform: . Primary contact for the customer regarding technology and cloud service delivery discussions. . Run regular cadence with stakeholders at ... on their path to the Intelligent Enterprise. The Client Delivery Manager (CDM) acts as a trusted...customer and manage expectations with regards to service delivery . Act as first escalation point.… more