- Amazon (Arlington, VA)
- …& Security Assurance is seeking an experienced, self-motivated Senior Product Manager with a balance of product management experience, strong interpersonal skills, ... and customers globally. Our team engages directly with AWS service teams to bake security and compliance safeguards into...and compliance, this is it. As a Sr. Product Manager on our team, you will contribute to solving… more
- TD Bank (Richmond, VA)
- …in syndicated loans ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... customer experiences - Provide the highest level of Customer service when dealing with internal partners,...WOW at every opportunity + Leads and models quality service delivery at every interaction + Leads… more
- CACI International (Chantilly, VA)
- …compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions ... measures effectiveness using detailed performance metrics where practical + Champions IT/IM service delivery standards and values across the enterprise +… more
- Optiv (Richmond, VA)
- … Edge (SASE) practice. This individual will ensure that methodologies and service delivery processes are current, consistently followed, and effectively support ... engagements. As both a people leader and a billable resource, the Practice Manager will oversee delivery standards, participate in client engagements, and mentor… more
- SHI (Richmond, VA)
- … delivery of services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a team ... - in our offices or yours.** **Job Summary** The Manager of SHI Services - ServiceNow will lead a...+ Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and… more
- Capital One (Mclean, VA)
- Audit Manager , Payments Network **Overview:** Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services ... enterprise. Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team,...associate with a near-term focus on audit execution and delivery for Discover Financial Services as part of our… more
- TD Bank (Vienna, VA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- Taco Bell (Reston, VA)
- …exceeds its annual operating plan. Focal points include: * Driving excellence in customer service * Maintaining company standards in product and facility ... directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and… more
- Amazon (Herndon, VA)
- …iterative feedback mechanisms. - You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to ... in developing and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand a..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
- CACI International (Arlington, VA)
- …+ Accountable for meeting contractual performance criteria and due dates during service delivery as well as successful overall project completion + ... to join our Team. The Senior IT Program Manager is responsible in the delivery of...and goals to team members while interfacing with senior customer personnel. The role provides management oversight of technical… more