- TTEC (Richmond, VA)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... Manager . You'll contribute to the success of the customer experience as well as the overall success of...of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more
- EAB (Richmond, VA)
- …and EAB. + Help develop best practices/scripting/collateral to improve overall service delivery . + Internal Collaboration: Partner with Partner Development, ... a team of Success Leaders and Production staff, driving excellent in service , impact, and implementation delivery , and renewal/commercial outcomes. + Support… more
- Southern States Cooperative, Inc (Burkeville, VA)
- …and sales. Shadow other employees to learn techniques to deliver high quality customer service and develop sales acumen. Works with Agronomist, Agronomy Sales ... working in an Agronomy environment, ie fertility blending, product delivery , etc. Attends schools and training sessions on selling...sales, operations and safety. Must be able to hear customer service phone calls, hand held radio,… more
- Veracity Consulting Group (Glen Allen, VA)
- … of ServiceNow solutions for HR and/or CSM + Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time ... with pros, cons and risks) around all key technical decisions during project delivery + Strong interpersonal skills, customer centric attitude, ability to deal… more
- GE HealthCare (Glen Allen, VA)
- …repairs and resolution. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. * Document all repair ... be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll...according to schedule. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE… more
- Concentrix (Richmond, VA)
- …through classroom learning, hands on demonstrations, and supporting activities for technical, customer service , and sales accounts + Assist in evaluating the ... introduce agents to the training organization by supporting the delivery of client focused training to address the new...II (Remote) role include: + 1 + years of customer service and 6 months sales experience… more
- Capital One (Richmond, VA)
- …bold ideas, fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our approach. Delivery ... mission to change banking for good! As a Product Manager on the Developer Experience Product team, you will...that improve the quality of life of our software delivery teams while maintaining the highest quality and security… more
- TTEC (Richmond, VA)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... Manager . You'll contribute to the success of the customer experience as well as the overall success of...of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more
- Medtronic (Fairfax, VA)
- …Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. * Provide input on new ... commands to modify operating files. * Fulfills Software and Service Contract obligations. Customer Support * Acts...sites. * Reports necessary complaints and partners with Clinical Manager /NRC to ensure full resolution * Files weekly site… more
- Amazon (Herndon, VA)
- …solutions. Deliver joint engagements to help partners succeed in large, complex customer engagements using AWS - Implement effective delivery mechanism, ... our partners. You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions. This opportunity will enable you to… more