- Indus Hospitality Group (Newark, NY)
- …resistance. + Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. + Set and ... the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Assistant General… more
- Barnes & Noble (Westbury, NY)
- …analytical and problem-solving skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this ... calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into...in the call tracking system. * Place and expedite service calls with our outside vendors when on-site assistance… more
- CAI (Albany, NY)
- …comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships and handle difficult ... knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently. +...culture of learning and improvement. + Ability to assess customer /employee IT knowledge levels and deal with difficult callers… more
- SUNY Morrisville (Morrisville, NY)
- …2+ years of experience working with professional grade audiovisual equipment and/or service desk computing support. Additional Information: SUNY Morrisville is ... Description of Duties: SUNY Morrisville is seeking a well skilled and customer -focused Audio/Visual Specialist & End-User Support Assistant to join our team. This… more
- University of Rochester (Rochester, NY)
- …discretion, a positive attitude, strong oral and written communication skills, strong customer service and problem-solving skills and the ability to accommodate ... an orderly work area, files, and records, including clearing desk at the end of the day, locking all...EDUCATION & EXPERIENCE** + High School Diploma required + Associate 's degree preferred + 2 years of relevant experience… more
- SUNY Upstate Medical University (Syracuse, NY)
- …communication and organizational skills, computer skills, and strong customer service skills required. Experience with front desk reception, multi-line phone ... assigned. Minimum Qualifications: Three years of secretarial/administrative experience, or an Associate 's degree and one year of experience required, or equivalent… more
- NASCO (Albany, NY)
- …PCs; including Microsoft Office applications + Experience working in a customer service environment + Working experience using Help Desk ticket tools (eESM, ... of NASCO service offerings such as the Business Effectiveness Unit, Customer Account Services and Account implementations + Working knowledge of NPS + Strong… more
- CUNY (Brooklyn, NY)
- …financial aid applications, personnel papers and other college forms. Communications and Customer Service - Provides information, as directed, to faculty, ... and set priorities. + Strong interpersonal, organizational, and communication skills. + Customer service orientation and the ability to work effectively with… more
- Alfred University (Alfred, NY)
- …student workers to ensure completion of tasks, it has no supervisor authority. + Customer Service : + Acts as a library ambassador during evening and weekend ... students, faculty, staff and the public are afforded excellent customer service in person, via email or...Supports the Scholes Public Services Coordinator to ensure adequate service desk scheduling and staffing. May work… more
- Extra Space Storage (Southampton, NY)
- …in any of the following types of jobs, we encourage you to apply: _Sales Associate , Customer Service Representative, Retail Associate , Store Associate ... auto, electronics, entertainment, pets, travel, etc. **Your Responsibilities** + Provide excellent customer service . + Meet sales goals through unit rentals,… more