- Veterans Affairs, Veterans Health Administration (San Francisco, CA)
- …information of patients prior to scheduled appointments, such as clinic reminders due, customer service and clinical surveys, and ensures the patient completes ... - Schedule appointments in a clinical setting. - Identify customer 's concerns, performs the tasks required to resolve the...track of telephone calls and messages to the front desk phone. - Assembles all patient charts and ensures… more
- AAA Northern California, Nevada & Utah (Vallejo, CA)
- …that visit or call our branches. Member Experience Associates must have strong customer service orientation, possess active listening skills to identify unmet ... relevant solutions from AAA to satisfy unmet needs. Knowledge/Skills/Abilities + Customer Service : Demonstrates professional and friendly attitude, provides… more
- AAA Northern California, Nevada & Utah (Lakeport, CA)
- …that visit or call our branches. Member Experience Associates must have strong customer service orientation, possess active listening skills to identify unmet ... commission. A bilingual Spanish professional is a plus! Knowledge/Skills/Abilities + Customer Service : Demonstrates professional and friendly attitude, provides… more
- WSP USA (San Francisco, CA)
- …is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations team on a ... + Monitor and report on Genesys system upgrades, patches, and maintenance to ensure security and stability. + Monitor system health, troubleshoot P1 / P2 issues, and… more
- Serco (CA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Project Manager supporting the ILS activities of both in service support of ships and new design and build...ships, or ship systems and working closely with the customer and other Serco teams. You will apply ILS… more
- City and County of San Francisco (San Francisco, CA)
- …Services + Cloud Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and ... workflows. + Proficiency with Dataverse and SharePoint integration. + Strong communication, customer service , and time management skills. + Ability to work… more
- Banc of California (Santa Ana, CA)
- …for current and anticipated wire volume. + Assures high quality and friendly customer service . + Develops effective relationships across levels and functions to ... Audit rating. + Develops and maintains wire standards and desk top job aids for the Wire Department. +...to coach team members to ensure high level of customer service + Ability to apply sound… more
- Zscaler (San Jose, CA)
- …and messaging that connects digital performance to business outcomes for network operations, service desk , and security audiences + Translating technical ... experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile,… more
- CenterWell (Sacramento, CA)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... to solve patient requests. + Knowledge of basic help desk software, computer software and Microsoft Office applications including...(1) year of previous experience working in an inbound customer service call center. + High school… more
- Intuit (Mountain View, CA)
- …driven approach while keeping key stakeholders informed + Must possess proven excellent customer service skills and the ability to interact professionally and ... cause on customer issues; proactively provide advice to prevent future service incidents. + Ensures established SLAs are met or exceeded specific to response… more