- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Arlington, VA. Support for the contract ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK...will consist of program management; logistics; asset management; engineering; customer service ; research and development of new… more
- Excentium (Falls Church, VA)
- …Specialists will provide support for incident resolution and requests reported to the service desk . + The Specialists are responsible for the initial assessment, ... and resolves incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an incident tracking system ... up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** +… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security + CE - CompTIA - CompTIA **Experience:** ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in...to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- Commander, Navy Installations (Virginia Beach, VA)
- …conducts business 7 days per week, up to 14 hours per day, 365 days per year. Customer service is of the foremost importance in this position and front desk ... Beach, VA. The purpose of this position is to perform front desk and/or reservation functions. Responsibilities Receives requests and processes reservations within… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... printers, and other network peripheral devices + Provide quality customer service and support for designated equipment...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- General Dynamics Information Technology (Chantilly, VA)
- …TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and ... None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support **Certifications:** Security CE + - Comptia CERT… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email… more
- TekSynap (Chantilly, VA)
- …**Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... customer 's Information Technology Service Management (ITSM) tool... service catalog and support for other IT service management functions. The Help Desk Support… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Specialist, Mid-Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... maintenance of a knowledge base for common issues. * Customer Service : Providing excellent customer ...service . * Highly Desired: Demonstrated experience working help desk issues in a classified environment, excellent oral and… more