- M. C. Dean (Norfolk, VA)
- …Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... new system design + Provide tier II/III support for customer issues reported through the help desk ...key to success in this role. + Manage physical security system support to meet service level… more
- Epsilon, Inc (Arlington, VA)
- …team members who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As Information ... team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction… more
- Epsilon, Inc (Manassas, VA)
- …team members who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As Information ... team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... + Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and...in service desk support and operations. + One… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... + Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our ** Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure...+ **Secure & Scale:** Apply deep knowledge of endpoint security , conditional access, and infrastructure best practices to ensure… more
- V2X (Springfield, VA)
- …as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team. + The IT Enterprise Desktop team supports a wide array ... concepts and approaches. Familiarity with supporting internally escalated tickets from a Service Desk team. + Familiarity with remediating IA and INFOSEC… more
- University of Virginia (Gordonsville, VA)
- …family members, providers, and other members of the care team and provides excellent customer service in person or on the phone. + Demonstrates working knowledge ... assigned by leadership. + Coaching on Access, EPIC and Customer Service skills when appropriate. + Cadence...above job responsibilities, other duties may be assigned. Front Desk Specific: + Greets patients, families and the community… more
- Cushman & Wakefield (Lorton, VA)
- …employees, guests, and vendors, delivering a consistently professional, welcoming, and service -oriented experience. This role is responsible for managing front ... desk operations, ensuring smooth visitor access, and maintaining a...multitask in a fast-paced, high-visibility setting. Collaboration with Facilities, Security , and Workplace teams is essential to uphold safety… more
- Leidos (Virginia Beach, VA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... Desk ticket management software. *Basic network troubleshooting skills. *Excellent customer service skills. *Excellent oral and written communication skills.… more