- CAI (Sacramento, CA)
- … service needed to solve requests. **Job Description** We are looking for a customer service -oriented Service Desk Analyst to provide Level 1 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- Cayuse Holdings (Sacramento, CA)
- …EST) **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No The Service Desk Agent provides customer service ... incident management escalation to ITOC and/or Major Incident Management Team . + Manage continuous improvement through ongoing collection of...High school diploma or GED required. + Experience preferred Service Desk or Customer … more
- Cayuse Holdings (Sacramento, CA)
- …Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection of...High school diploma or GED required. + Experience preferred Service Desk or Customer … more
- Marriott (San Francisco, CA)
- …objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for … more
- Banc of California (Los Angeles, CA)
- …of employee resource groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible for providing technical ... the company's network, software, and computer systems, performing routine Service Desk tasks, and participating in special...3 + years of providing a strong level of customer service in a high-performance environment. +… more
- GovCIO (Sacramento, CA)
- …as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track the ... process, knowledge artifacts, and other documentation. + Collaboration across entire project team functional areas to ensure help desk is in alignment with… more
- University of Southern California (Los Angeles, CA)
- …manner. As the Front Desk Agent, you will continue to provide exceptional customer service . We constantly strive to provide thebest USC experience, and we ... of the Hotel, they will rely on our front desk team to provide them with efficient...substitute for minimum education. + Minimum Field of Expertise: Customer service . + In addition, the successful… more
- TEKsystems (San Francisco, CA)
- …headquarters. Our Foundation staff are based domestically and internationally, requiring world-class customer service . As a knowledge worker role, this position ... articles during use, and contributing to continual process improvement Customer Service Provide technical assistance to staff,...IT Support Certificate, or equivalent work experience in Help Desk / Service Desk /Technical Support role. 2+… more
- CompuCom (Sacramento, CA)
- …Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team . Our Service Desk Support Agents ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... will I get to do?** As a Tier 1 Service Desk Representative, you will have the...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers… more