- Highmark Health (Buffalo, NY)
- …responsible for are (a) the BCBSA's Member Touchpoint Measures (MTM), Licensee Desk Level Audit (LDLA), and Federal Employee Program (FEP) Quality Program, (b) ... related to group and partner plan contractual performance guarantees / service level agreements, and (f) employee performance quality. **ESSENTIAL RESPONSIBILITIES**… more
- City of New York (New York, NY)
- …and production systems. - Respond to customer inquiries via phone, e-mail, or Service Desk ticketing system in a professional and timely manner. - Provide ... initial support response to resolution using Service Desk ticketing system. - Apprise end-users and team...IT division teams when escalation is required - Strong customer service and problem-solving skills - Ability… more
- Planned Parenthood of Central and Western NY (Buffalo, NY)
- …notes in NextGen system and deactivates insurance by date specified on letter Customer Service + Builds and maintains positive, quality relationships with ... data to reflect current progress, establishes and monitors goals for the team , serves as support for day-to-day questions and training, and provides education… more
- Hilton (New York, NY)
- …looking for a Front Office Operations Trainee to join our team \. It's all about location in NYC and New York Hilton ... We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally...room reservations and front office systems\. + Manage the desk , resolve guest concerns, and handle any challenges that… more
- Barnes & Noble (Westbury, NY)
- …analytical and problem-solving skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this ... 11590 JobSummary: Being a part of the support services team , you support stores, to ensure that their equipment...calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into… more
- Garnet Health (Middletown, NY)
- …with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you're interested in ... Front Officer Manager at Garnet Health Doctors. Responsibilities The GHD Front Desk Manager is responsible for leading and standardizing front-end operations across… more
- Marriott (New York, NY)
- … customer loyalty by delivering service excellence throughout each customer experience, Group, BT and Project Team . **CANDIDATE PROFILE** **Education and ... experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree...exceeds the customer 's expectations. * Executes exemplary customer service to drive customer … more
- OLV Human Services (Lackawanna, NY)
- … team . + Train and mentor administrative staff to deliver excellent customer service and ensure accurate insurance processing. + Maintain an organized ... NYS DOH Article 28 regulations. This role is responsible for leading a team of Patient Service Representatives (PSRs), managing the clinic's scheduling,… more
- SitusAMC (New York, NY)
- …superior execution on transactions + all stakeholders to maintain a high level of customer service and continuously strive to meet client objectives in the ... think global but act local - come join our team ! Our client is looking for a Director, CRE...will work closely with the loan underwriters, capital markets desk , credit risk management, loan transaction management, securitization bankers,… more
- Paramount (New York, NY)
- …commitment to journalism to coordinate news production and newsgathering operations on its Desk team ! The candidate must have experience in working with sources ... YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the...facts and video elements, especially during breaking news. Excellent people/ customer service skills are required. The Producer… more