- Marriott (North Hills, NY)
- …results and other data to identify areas of improvement. * Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations… more
- Amazon (New York, NY)
- …years of experience in programmatic advertising in a consultative role, providing hands-on customer service - Experience in digital advertising and client facing ... needs. Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to… more
- KeyBank (Amherst, NY)
- …urgencies, and reacts quickly to deadline/delivery requirements. * Strong customer service , communication, organization and analytical problem resolution ... position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the...as detail oriented. * Ability to effectively communicate with team members and external business contacts while conveying a… more
- The New York Academy of Sciences (New York, NY)
- …the successful delivery of Academy programs and events. This role manages customer service communications, supports event builds and reporting, coordinates ... experiences for participants, speakers, and attendees. ESSENTIAL DUTIES: + Provide customer service support before, during, and after events (emails,… more
- Marriott (White Plains, NY)
- …and employee engagement, financial excellence and Property Management * Evaluates if Operations Team is meeting service needs and provides feedback to operations ... to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. Implements training programs related… more
- University of Rochester (Rochester, NY)
- …accordance with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities that ... team resources at a level that ensures all service level agreements are met. + Performs team...+ Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews… more
- Mindex (Rochester, NY)
- …customers for Mindex product support. The mission of the Service Delivery team is to exceed customer expectations and create positive and personalized ... every customer interaction. Essential Functions: + Triage customer chat requests and help desk tickets...initiative and follow-through skills + Strong focus on exceptional customer service + Stellar communication skills; ability… more
- Extra Space Storage (Armonk, NY)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more
- Marriott (Brooklyn, NY)
- …and courtesy to guests at all times. * Responds timely to customer service department request. * Verifies that all team members meet or exceed all ... Experience** * Understands the brand's service culture. * Provides excellent customer service by being readily available/approachable for all guests. *… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …supervisor of potential problems. + Collaborates with other key departments (Claims, Customer Service , related care management units) to ensure end-to-end ... level staff and is a positive influence within a team unit structure + Serves as an intermediary between...the supervisor. + Collaborates with other key departments (Claims, Customer Service , related care management units) regarding… more