- Monroe Community College (Rochester, NY)
- …troubleshooting, provides user training, and documents problems, with a focus on excellent customer service . TYPICAL WORK ACTIVITIES: (All need not be performed ... students. Job Requirements: Required Qualifications: + Must currently hold the Monroe County Civil Service title of Help Desk Assistant or be reachable on the… more
- GovCIO (Albany, NY)
- …job (https://careers-govcio.icims.com/jobs/6891/ service - desk -administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...speed to answer, first call resolution, abandonment rate, and customer satisfaction. + Create, update, and track service… more
- Protective Industrial Products (Latham, NY)
- …position based in Latham, NY* JOB RESPONSIBILITIES + Supervise the support desk team , providing direction, mentorship, and performance management. + Manage ... Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical...handle stressful situations professionally. + Commitment to providing high-quality customer service . + Strong understanding of IT… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Center Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management ... up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of… more
- Paramount (New York, NY)
- …organization to solve issues utilizing available resources. + Possess a positive customer service background and administrative skills. A basic understanding of ... in a corporate environment. + Understanding of basic building operations systems and customer service . + Experience with Facilities CMMS a plus. **Education… more
- Allied Universal (Bethpage, NY)
- …responsibilities include monitoring access, assisting visitors, and providing outstanding customer service while helping to deter security-related incidents. ... and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts...problem-solving manner, following site-specific policies and procedures. + Provide customer service by assisting with inquiries and… more
- 32BJ Benefit Funds (New York, NY)
- …The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. ... seeking a total of 5 people-focused Dental Center Registration Desk Clerks to join our team . We...ability to multi-task Interpersonal Skills: + High level of customer service orientation + Strong organizational and… more
- Allied Universal (Syracuse, NY)
- …utilities location, you will be the first point of contact, providing exceptional customer service and communication while monitoring entry and exit activity. ... and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts...through our Perks Program. **What You'll Do:** + Provide customer service by following security-related procedures and… more
- Allied Universal (South Glens Falls, NY)
- …verifying credentials, and assisting with security-related inquiries, all while delivering exceptional customer service . Join a team that values integrity, ... and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts...through our Perks Program. **What You'll Do:** + Provide customer service to visitors, employees, and/or contractors… more
- Allied Universal (White Plains, NY)
- …entrances, verifying credentials, maintaining a visible presence, and delivering outstanding customer service . By upholding Allied Universal's values of ... and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts...through our Perks Program. **What You'll Do:** + Provide customer service to residents, guests, and visitors… more