- Mass Markets (IA)
- …in operational management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. + Excellent verbal and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Fujifilm (Des Moines, IA)
- …objectives in the assigned sales geography. + Assists in managing existing customer relationships and building new customer relationships, related to Digital ... Radiography and CT systems. + Collaborates with Sales and Service teams in assigned geography to drive sales opportunities....special projects, tasks, and studies, as requested by Management. Customer Intimacy + Collaborate with all members of the… more
- Kyndryl (Des Moines, IA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Kyndryl (Des Moines, IA)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the… more
- Acxiom (Des Moines, IA)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Verint Systems, Inc. (Des Moines, IA)
- …in a collaborative, team-oriented environment. + Strong attention to detail and excellent customer service required. + Hands-on leader who has a proven ability ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Highmark Health (Des Moines, IA)
- …business need. **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Oral & Written Communication Skills + Collaboration + ... to evaluate the medical necessity and appropriateness of the requested treatment of service . Depending on the nature of the case, telephonic peer to peer discussions… more
- Molina Healthcare (Cedar Rapids, IA)
- …* Understanding of all areas of health plan operations: claims processing, customer service /call center, provider contracting, benefit design and configuration, ... initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement… more
- Highmark Health (Des Moines, IA)
- …payers. Programs will include but not be limited to fee for service , pay-for-value programs, episode payments, prospective bundled payments, gain share and risk ... To include + 1 year Experience working with technology vendors, and other service provider solutions to source key capabilities + 2 years Proven experience in… more
- Cardinal Health (Des Moines, IA)
- …+ Act independently with little direction to understand and continually optimize the customer and user experience anticipating future needs as well as current needs. ... working in and improving Marketing and Sales Operations and processes, lead to service lifecycle management + Ability to travel up to 25% **Anticipated salary… more