- CACI International (Sterling, VA)
- …metrics gathering process for the program, and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements ... check for felony convictions + 1-year check for illegal drug use + 1-year check for misconduct such as...engaged and motivated PMO + Operations management skills + Customer /Cross functional Stakeholders Management Skills and a Service… more
- Clark Construction Group, LLC (Mclean, VA)
- …and internal customers + Excellent oral and written communication skills + Strong customer service skills and process driven + Demonstrated ability to manage ... in this role and our collective success as a team. **A Drug Free Workplace:** Clark promotes a drug free workplace. A pre-employment drug "fitness for duty"… more
- Transdev (Williamsburg, VA)
- …is required to perform basic vehicle servicing duties. We are looking for customer service -oriented professionals who are dedicated to safety. Part time ... but not required + Subject to FTA / DOT drug testing. DOT Regulation 49 CFR Part 40 does...the job application or interview process, please contact ###@transdev.com Drug -free workplace: Transdev maintains a drug -free workplace.… more
- Capital One (Richmond, VA)
- …resolve client needs. Participates in day to day processing functions of Operations (Inbound Customer Service - phone and email). Fulfills important customer ... the right to ask the agent to upgrade internet service to ensure a good customer experience....federal, state, and local laws. Capital One promotes a drug -free workplace. Capital One will consider for employment qualified… more
- Gpm Investments LLC (Haysi, VA)
- …experiences. If you have a passion for crafting delicious sandwiches and providing top-notch customer service , we're excited to welcome you aboard! Why Join Us: ... of tasty sandwiches with skill and creativity. + Engaging Customer Service :Provide a warm and friendly experience,...measurements. + A reliable individual, able to pass a drug test and background check. + No prior experience… more
- Penske Automotive (Chantilly, VA)
- …record review and a drug screen. Be a part of the best customer experience team in the automotive industry apply with us today! Penske Automotive Group is ... and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences.** **JOIN OUR TEAM** At Penske Automotive Group (PAG), we strive… more
- Gpm Investments LLC (Abingdon, VA)
- …all aspects of store operations, ensuring compliance with standards in customer service , food costs, safety, sanitation, and product preparation. ... and manage store performance, maintaining a high level of customer service and employee morale. + Strategic...insurance. + Ability to pass a background check and drug test. + Flexibility to work various shifts as… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Signature Aviation (Dulles, VA)
- …+ Use the Company contact management system to review, capture, and update customer preferences to provide a more personalized service experience. + Assist ... to consistently guarantee every guest has an exemplary experience by demonstrating reliability service and value for the service it offers guests. Certain… more
- Walgreens (Midlothian, VA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... procedures. + Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches… more