- Oracle (Springfield, IL)
- …act with the speed and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the world. Values are OCI's foundation ... principles for defining robust and maintainable architectures and designs. + Build cloud service on top of the modern Infrastructure as Service (IaaS) building… more
- Oracle (Springfield, IL)
- …Ensure maximum possible service availability and performance . Deliver premier customer service . Provide comprehensive support to our Engineering and other ... use technical and analytical skills to resolve network issues that impact Oracle customer / service , coordinate with SMEs, and provide RCA document - Fault… more
- Travelers Insurance Company (Rockford, IL)
- …ability to handle the most complex assignments based on technical complexity, customer service expectations, high challenge, high visibility, etc. Exhibits ... + Has working knowledge of relevant Risk Control computer systems applications. + Customer Service : + Balances customer expectations and expense constraints.… more
- Oracle (Springfield, IL)
- **Job Description** At Multicloud Services organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We ... platforms like Oracle Cloud Infrastructure (OCI) and Oracle Cloud Infrastructure Big Data Service (BDS), and Big Data Appliance (BDA). + Proficiency in big data… more
- Oracle (Springfield, IL)
- …improved life for developers and have motivated others toward process and service improvements through your ability to automate and instrument services. You ... excellence and how to help instill a culture of high quality and customer focus. + Evaluate existing software inventory and metadata management systems, identify… more
- Oracle (Springfield, IL)
- …Objectives and Key Results (OKRs), KPIs, Operational Level Agreements (OLAs), and Service Level Agreements (SLAs). Disclaimer: **Certain US customer or ... trumps the diving save? Are you data driven, analytical, and passionate about the customer ? Do you describe yourself as a lifelong learner? If you answer yes, then… more
- Oracle (Springfield, IL)
- …Technical Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We're ... primitives, frameworks to support OCI developers, and a new service platform that will allow us to run the...scalable, reliable workflows is a plus. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Springfield, IL)
- …are: Ensure maximum possible service availability and performance Deliver premier customer service Provide comprehensive support to our Engineering and other ... runbook audits and updates to ensure compliance and collaborate with partner service teams to ensure operational processes are aligned between both teams Conduct… more
- Oracle (Springfield, IL)
- …a big plus. You have prior experience working on distributed systems at a cloud service provider You have prior experience working with at least one relational or a ... experienced at building highly available services, possessing knowledge of common service -oriented design patterns and service -to- service communication… more
- Oracle (Springfield, IL)
- …Debug operational issues and suggest fixes, raise the operational bar and scalability of service (s) + Assist customers onboarding to the service as needed + ... on-call operations duties on a rotating basis + Reimagine service experiences and deliver proof points that improve the...of industry experience as well. \#LI-AH4 Disclaimer: **Certain US customer or client-facing roles may be required to comply… more