- University of Rochester (Rochester, NY)
- …and Staff. Delivery of services includes remote and hands-on support with excellent customer service skills. Maintain expertise in current desktop and network ... Windows/MACs/IOS/Android devices, handheld, and other peripheral devices. Preferred + Exceptional customer service skills, including outstanding oral and written… more
- Oracle (Albany, NY)
- …Ensure maximum possible service availability and performance . Deliver premier customer service . Provide comprehensive support to our Engineering and other ... (Hybrid) We are seeking skilled and proactive engineers with 3 -5 years of experience to join our Global Network...analytical skills to resolve network issues that impact Oracle customer / service , coordinate with SMEs, and provide RCA… more
- Oracle (Albany, NY)
- **Job Description** At Multicloud Services organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We ... platforms like Oracle Cloud Infrastructure (OCI) and Oracle Cloud Infrastructure Big Data Service (BDS), and Big Data Appliance (BDA). + Proficiency in big data… more
- Oracle (Albany, NY)
- …Oracle's Cloud Infrastructure team is building a next generation Infrastructure-as-a- Service that supports the most demanding mission-critical customer ... impact while delivering critical enterprise level features. **These are in-office positions, 3 times a week. Locations: downtown Seattle and Santa Clara. Would be… more
- Oracle (Albany, NY)
- …Technical Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes to cloud infrastructure. We're ... primitives, frameworks to support OCI developers, and a new service platform that will allow us to run the...scalable, reliable workflows is a plus. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Albany, NY)
- …Debug operational issues and suggest fixes, raise the operational bar and scalability of service (s) + Assist customers onboarding to the service as needed + ... on-call operations duties on a rotating basis + Reimagine service experiences and deliver proof points that improve the...of industry experience as well. \#LI-AH4 Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Albany, NY)
- …a big plus. You have prior experience working on distributed systems at a cloud service provider You have prior experience working with at least one relational or a ... experienced at building highly available services, possessing knowledge of common service -oriented design patterns and service -to- service communication… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new… more
- Oracle (Albany, NY)
- …in Linux internals, virtualization and container technologies, to join a new Service Platform team within Oracle Cloud Infrastructure (OCI). This team is building ... shape the next generation of Oracle Cloud Infrastructure (OCI) Service Platform. In this role, you will: + Work...raising the technical bar across teams. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Albany, NY)
- …UI surfaces within OCI Console easier to use and extend. We deliver both customer -facing solutions that bridge the boundaries between services as well as the UI ... such we operate and support both internal partners and external customers and other service teams across Oracle. **This team is targeting candidates in the US who… more