- Bausch Health (Los Angeles, CA)
- …system log files for error evaluation, system troubleshooting, and field analysis. o Use escalation process to inform Service Manager of unresolved issues ... prepared to lead team meetings and act as interim manager when needed. o Contribute to product specific meetings...while working with multiple projects under tight deadlines Excellent customer service and support skills Ability to… more
- HUB International (Newport Beach, CA)
- …plans; Communicates changes and progress; Completes projects on time and budget. + Customer Service - Manages difficult or emotional customer situations; ... Benefit Analysts + Is the team point person regarding escalation of issues or activities that the customer...and product presentations and demonstrations. + Shares ideas and customer needs throughout all phases of service … more
- Stanford Health Care (Palo Alto, CA)
- …to pay for medical care and services. Handles routine and complex customer service inquiries and concerns with immediate escalation to a manager as ... handling and accurate recording of payments collected at the point-of- service delivery. + Applies customer service...quality reviews and can provide feedback to staff and manager as appropriate. + Provide assistance with reviewing the… more
- Sacramento Credit Union (Folsom, CA)
- …Union is seeking candidates who thrive as leaders and excel at providing exceptional customer service for our Branch Lead position at our Folsom branch. The ... branch staff to meet or exceed all sales and service objectives. This position requires knowledge of credit union/bank...of the Branch Manager and/or Assistant Branch Manager . + *Effectively addresses member escalation and… more
- PNC (Walnut Creek, CA)
- …(CPS), Regional Managers, and clients by maintaining highly effective relationships with service partners throughout the Bank. CSSs assists the deal team with ... loan fulfillment and data integrity. They communicate directly with clients, service partners, external vendors, and legal. These relationships help support critical… more
- Republic Services (Rancho Cordova, CA)
- …profitable revenue and contribute to Company goals and objectives. + Completes required Customer Service Agreements, reports and other paperwork in a timely ... accordance with Company policy. + Regularly meets with Sales Manager to review weekly customer retention and... customer -facing role that includes identifying and addressing customer needs. (Required) + Waste or service … more
- Option Care Health (Riverside, CA)
- …Federal, accrediting body, and OSHA rules and regulations. + Experience providing customer service to internal and external customers, including meeting quality ... health agencies in the absence of a director or Manager of Nursing. + Manages daily activities with regards...standards for services, and evaluation of customer satisfaction. + Experience in the indirect management of… more
- Walgreens (Daly City, CA)
- …**Job Objectives** Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional ... customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. **Job… more
- Safran (Garden Grove, CA)
- …used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed. This position contributes ... of Sales Order Administrator 1, you'll play a pivotal part on our Customer Service team. The AOG Sales Order Administrator is responsible for processing internal… more
- Allied Universal (Napa, CA)
- …work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. **RESPONSIBILITIES:** + Perform day / night site visits to inspect ... & supervise SPs in field + Address escalation of "after hours" & "cold start" calls to...& "cold start" calls to ensure sufficient coverage at customer sites + Work with Operations Managers to coach,… more