- Oracle (Sacramento, CA)
- …learning activities and gain exposure to areas of the business that are foundational to customer success and service , + Work with a team of TAM professionals to ... collaborate and build foundational customer management skills in a team setting, + Gain...escalation processes as it relates to delivering the Customer Success Services portfolio of services. **What You Will… more
- Wells Fargo (El Monte, CA)
- …digital world. **About this role:** Wells Fargo is seeking a Business Relationship Support Manager to join the Dedicated Service team in the Global Payments & ... function for an assigned team or office + Manage the end-to-end customer experience including onboarding and extensive problem-solving + Participate in the… more
- Danaher Corporation (San Francisco, CA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Area Service Manager , Western / Central US & ... develop district managers and field engineers to deliver outstanding customer experiences and exceptional technical service . +...resource planning, and team performance. + Serve as the escalation point for Field Service issues for… more
- Intuit (San Diego, CA)
- …. Ability to de-escalate and empathize with customers, providing excellent and highly detailed customer service . Proven record of solving complex customer ... President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of our world class...processes across the organization. . Conduct deep dives on customer journeys leading to escalation , leveraging existing… more
- JPMorgan Chase (Irvine, CA)
- …escalate internally in a timely and effective manner. + Serve as a customer escalation point and help coordinate internal activities across various departments ... with you about joining our team. As a Client Service Account Manager Vice President in Healthcare...profile health systems, ensuring the health and satisfaction of customer relationships. + Maintain accurate customer account… more
- HUB International (San Diego, CA)
- …to effectively manage their health and welfare programs. The Employee Benefits Client Service Manager oversees the Account Executives. This position may also ... training opportunities. + Acts as a resource for problem escalation when the team encounters complex issues. Reaches resolutions...Ability to respond to customer needs, solicit customer feedback to improve service , and handle… more
- Wells Fargo (Pico Rivera, CA)
- …supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, ... role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part...functions + Provide feedback and present ideas for improving customer service and colleague experience, and related… more
- LA Care Health Plan (Los Angeles, CA)
- …monitoring and triage, incident analysis, and coordination and response. The CDOC Manager will act as an escalation point for technical escalations, ... Manager , Cyber Defense Operations Center Job Category: Information...Analysts and managing LAC's relationship with its Managed Security Service Provider (MSSP) and the CrowdStrike Falcon Complete Analysts.… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- Research Technical Manager - LCLS Operations Job ID 6571 Location SLAC - Menlo Park, CA Full-Time Regular **SLAC Job Postings** **Position Overview:** The Linac ... (LCLS) Operations Division is seeking a Department Head and Manager of the Area Management Department to join our...technical and professional knowledge. Serve as the initial managerial escalation point for problems from clients and other staff.… more
- Stanford Health Care (Palo Alto, CA)
- …regulatory compliance. Key Responsibilities: Vendor and Contract Management Service Request Assignment/Delegation Customer Liaison Project/Initiative Management ... II is the key point of contact for the customer ; they manage, supervise and aggregate internal and external...forwarded to. + Lease Administration. Has oversight of Landlord-Property Manager relationship for the purposes of escalation … more