- Capital One (Riverwoods, IL)
- …stated team benchmarks + Utilize strong judgment for issues that require escalation to in-house counsel, manager , other departments, and/or senior leadership ... Senior Associate, Senior Process Manager - Subpoena Fulfillment A great opportunity exists...associates to maintain high quality results and a strong customer experience + Proactively identify and problem-solve issues or… more
- Cushman & Wakefield (Springfield, IL)
- …standards and trends **Key Competencies** Demonstrated leadership/management skills Strong Customer Service Skills Strong Communication Proficiency (oral and ... functional or geographical area that supports the Portfolio Administration Service Line. The Sr. Portfolio Administration Manager ...the client level and being the first point of escalation for any questions or concerns that arise from… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... we're looking for a bold, entrepreneurial Senior Business Development Manager to help lead the charge. This is a...Product Management and Tech to challenge industry norms, design customer -obsessed solutions, and redefine how logistics is sold and… more
- Gerber Collision & Glass (Elmhurst, IL)
- …across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a ... commute to the Elmhurst, IL office. The Regional HR Manager is accountable for the implementation and delivery of...Collision Region in support of activities to ensure HR service delivery excellence. The RHRM utilizes business acumen and… more
- Bank of America (Chicago, IL)
- …goals where goals were routinely met or exceeded. * Bilingual skills. **Skills:** * Customer Service Management * Performance Management * Coaching * Customer ... Financial Center Manager Chicago, Illinois **To proceed with your application,...controls, governance and culture to ensure the timely identification, escalation , debate and remediation of risk across the organization… more
- Zebra Technologies (Lincolnshire, IL)
- …United by curiosity and care, we develop dynamic solutions that anticipate our customer 's and partner's needs and solve their challenges. Being a part of Zebra ... data strategy and management is critical to success. The Manager of Data Strategy and Management is responsible for...operational excellence. Acts as a subject matter expert and escalation for these teams. + Act as a liaison… more
- ICW Group (Lisle, IL)
- …work cadence, ensuring excellent performance and outcomes in delivery and customer service . **SUPERVISORY RESPONISBILITIES** Directly supervises a team of ... to be here! **PURPOSE OF THE JOB** The Senior Manager Major Claims Unit (MCU) leads a team of...and severity modeling tools to proactively identify claims requiring escalation , closure strategy shifts, or risk transfer. + Partners… more
- ThermoFisher Scientific (Rockford, IL)
- …helping find cures for cancer. **How will you make an impact?** **The Sr Manager , Purchasing - (Protein & Cell Analysis Business Unit)** supplies to the development ... Delivers on key objectives (Annual Operating Plan - AOP), delivery, quality, service , cost, innovation, and growth commitments for Division Procurement + .Monitors… more
- George Jon, Inc. (Chicago, IL)
- …to check back as we expand into additional states. RESPONSIBILITIES The Delivery Manager plays a critical role within the Delivery team, overseeing the end-to-end ... confidently make or escalate technical decisions, and ensure alignment between customer needs and engineering implementation. Delivery Managers act as both project… more
- BMO Financial Group (Chicago, IL)
- …lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This ... closing with closing department, clients and attorneys. + Serves as a daily escalation resource to ensure client expectations are met or exceeded. + Acts as… more