- PNC (New York, NY)
- …to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Microsoft Corporation (New York, NY)
- **Overview** We are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive program management for ... and business partners who are supporting customer success. The Senior Customer Success Account Manager builds and executes shared plans with customers.… more
- Cornerstone onDemand (New York, NY)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self- service knowledge bases, CRM and Customer experience analytics) +… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic… more
- Marriott (New York, NY)
- …plans, cost models, etc. in written and/or oral formats. * Provide customer service to property leadership and associates at dedicated property/properties. ... per hour **Bonus Eligible:** Y **JOB SUMMARY** The IT Manager is responsible for verifying the IT landscape supports...reports as requested, coordinate 3rd party vendor management, and escalation support. * Ensuring client Technology needs are met… more
- The Metropolitan Museum of Art (New York, NY)
- …when necessary + Capable to work on your feet for extended periods + Customer service and public relations skills + Excellent communication skills, both written ... STATEMENT OF RESPONSIBILITES & DUTIES: As the Incident Response Manager , you will lead and coordinate the Museum's security...system. + Engage with suspicious persons and apply appropriate escalation of force, up to and including armed response,… more
- Compass Group, North America (New York, NY)
- …face-to-face engagement, proactive communication, effective time management, and exceptional customer service . Ambassadors ensure that a seamless, consistent ... WEX Ambassador will consistently deliver a high level of customer service in a fast-paced environment and...when working with other teams to resolve issues. The Manager role will be responsible for managing the day-to-day… more
- iPostal1 (Montebello, NY)
- …team organized, informed, and focused. This position acts as a key partner to the Customer Service Manager and ensures smooth operation of the call center. ... and procedures + Serve as the primary point of escalation for complex or dissatisfied customers, taking ownership of...trends. Escalate notable patterns or concerns to the Staples Customer Service Manager , who conducts… more
- Meta (New York, NY)
- …8. BA/BS degree 9. 4+ years' experience in program/project management, customer service , marketing, user/UX research, operations, or product testing ... & Testing Team within Business Product Marketing (BPM) is seeking a Program Manager who is passionate about customer insights, testing, launching, and scaling… more
- Paramount (New York, NY)
- …Department as integral means of achieving departmental goal of providing high level of customer service . + Return all phone calls and/or e-mails within a 24-hour ... and Responsibilities** **:** We are currently seeking a Sr. Manager , Facilities Finance for the Facilities Management team. This...and Analyze both the Estimated and Actual Operating Expense Escalation and Real Estate Tax Escalation charges… more