- Amazon (Port Chester, NY)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... as the escalation point to assist associate peers in solving customer issues, where appropriate. - Contribute to continuous improvement of the customer… more
- Fujifilm (Albany, NY)
- …resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and ... assistance of technical support, as directed by the Area Service Manager . **Company Overview** At FUJIFILM Healthcare...up to date on administrative responsibilities such as maintaining customer service orders and internal service… more
- Cayuse Holdings (Albany, NY)
- …(M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of… more
- City of New York (New York, NY)
- …limited to: Train and onboard staff to ensure all can provide quality customer service on procurement, contracting and system related issues. Strengthen staff ... members where needed and being a reliable resource and escalation point as part of Service Desk...in a timely manner, as assigned. Serve as project manager and liaison for various initiatives, as necessary, across… more
- M&T Bank (New York, NY)
- …experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key ... work, assess for and recommend course of action, if any, to team manager and business partners. Develop approach for scoping and planning activities for validated… more
- TD Bank (New York, NY)
- …Payments and Deposit Services of TD Securities. Our mission is 'To Deliver World Class Service ' to all internal and external clients as we place a focus on people, ... and controls. To achieve this, we need great people that are innovative, customer -focused and have a continuous improvement mindset along with strong knowledge of… more
- IQVIA (New York, NY)
- …in pricing discussions across customer account. + Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, ... and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task… more
- TD Bank (New York, NY)
- …management experience + Business continuity management experience + Archer and/or Service Now experience ** Customer Accountabilities:** + Leads the development ... governance policies, standards and practices, operating framework, reporting, notification and escalation of material and significant events The Senior Group Risk… more
- City of New York (New York, NY)
- …strategic business goals. - Foster a culture of continuous improvement, accountability, and customer -centric service . CIVIL SERVICE STATUS Due to the ... improvement of IT services across the organization. This role advocates for our customer -facing help desk operations, with a focus on building and scaling a… more
- City of New York (New York, NY)
- …business goals. - Foster a culture of continuous improvement, accountability, and customer -centric service . CIVIL SERVICE STATUS Only those permanent ... improvement of IT services across the organization. This role advocates for our customer -facing help desk operations, with a focus on building and scaling a… more