- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Robert Half Finance & Accounting (Upper Chichester, PA)
- …QuickBooks, SAP, and Customer Service . Requirements * Proven experience in a Customer Support Manager role for a minimum of 3 years * Proficiency in ... Description We are in search of a Customer Support Manager to join our...team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer … more
- SAP (Newtown Square, PA)
- …drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project ... relationship management, and renewal initiation. The CDM is expected to maintain customer satisfaction through issue mitigation and escalation management, to… more
- Cornerstone onDemand (Philadelphia, PA)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self- service knowledge bases, CRM and Customer experience analytics) +… more
- Wolters Kluwer (Philadelphia, PA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success, product development, and service improvements based on strategic… more
- Genesis Healthcare (King Of Prussia, PA)
- …with Revenue Cycle Manager to help resolve G/L variances; 18. Puts customer service first: Ensures that residents and families receive the highest quality ... touch through the delivery of high-quality care and exceptional service . As a leading provider in the long-term care...in the communities we serve. Responsibilities The Business Office Manager "BOM" must be familiar with company policies and… more
- Insight Global (Newtown Square, PA)
- …renewal initiation. The Client Delivery Manager is expected to maintain customer satisfaction through issue mitigation and escalation management, to build ... Job Description The Senior Client Delivery Manager (CDM) serves as primary point of contact...end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and… more
- TD Bank (Media, PA)
- …Banking **Job Description:** The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides ... service team to act as a point of escalation for customer concerns, and takes personal...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Corcentric (PA)
- …+ Updating methodologies, best practices, and processes to continuously improve customer experience quality and service delivery efficiencies + Achieving ... As an Implementation Manager at Corcentric, you will join a driven,...within an ambitious, entrepreneurial global organization. You will lead customer through solution implementation following our implementation methodology, with… more
- TD Bank (Chalfont, PA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging...and compliance requirements are met + Acts as an escalation point for Customer problem resolution -… more