- Dynatrace (Mountain View, CA)
- …etc. + CMDB/ITSM Technologies/platforms such as ServiceNow and BMC + Must be customer service oriented and believe in teamwork, collaboration, adaptability & ... ensure successful ongoing usage, adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate by knowing their goals and… more
- LinkedIn (San Francisco, CA)
- …thrive and grow through marketing excellence. LinkedIn Marketing Solutions (LMS) Customer Insights team is seeking a dynamic, visionary Principal Insights Analyst ... the vision for this role will require developing and scaling complex customer insights and measurement solutions for enterprise customers, working in close… more
- Abbott (Alameda, CA)
- …partners with globally distributed, cross-functional teams to design scalable, service -oriented solutions that enhance customer satisfaction, streamline ... business process framework. + Identify opportunities for process improvement across customer touch points, service delivery, and operational workflows. +… more
- Intuit (San Diego, CA)
- …in Accounting/Finance a plus + Minimum of 10 years of experience primarily in service delivery, customer success or account management in a people leadership ... **Overview** Intuit is seeking a highly skilled and experienced Customer Success Delivery to join our Expert Network organization, specifically supporting our… more
- Amazon (East Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...to help set objectives, analyze key data and ensure executive alignment on the strategy for the opportunity. The… more
- ServiceNow, Inc. (San Diego, CA)
- …to make the world work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead the strategy and execution of digital ... programs that drive customer engagement, product adoption, and long-term value realization across the customer journey. You will be responsible for orchestrating… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- SpaceX (Hawthorne, CA)
- …in-house customer support software + Determine and set aggressive goals for customer support service levels, manage project priorities, and ensure they align ... Manager, Workforce Planning (Starlink Customer Success) Hawthorne, CA Apply SpaceX was founded...(internal and external third parties) and ensuring we meet service level agreements (SLAs). Additionally, you'll play a critical… more
- Cleo (Sacramento, CA)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote **What You Will Be...Executive Business Reviews. + Develop broad and deep customer relationships, promoting strong customer loyalty &… more