- Indeed (New York, NY)
- …(Recruitment, Staffing, Dot com/tech, HR Tech, Ad/Media Agency), B2B, Account Management, Customer Service (servicing internal or external customers). + Learn ... client solutions. + Partner closely with the Agency Sales team throughout the customer lifecycle to prevent churn and ensure revenue retention and renewals. + Manage… more
- AIG (New York, NY)
- …inquiries regarding charitable contributions, matching grants and volunteer events, providing full customer service support in response to inquiries from AIG ... employee volunteer/giving portal including issues tracking, user acceptance testing and employee customer service . + Implement and support global technology and… more
- City of New York (New York, NY)
- …the 311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation ... in up to 175 languages. NYC311 provides industry leading service across multiple channels including phone, text, online, mobile...Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with… more
- Guardian Life (New York, NY)
- …OCR/layout understanding, entity/table extraction, summarization) across underwriting, claims, and customer service . + Design and ship retrieval-augmented ... and actions are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL) to reimagine insurance… more
- Wolters Kluwer (New York, NY)
- …or encouraging patients to get a crucial cancer screening. The UpToDate Account Executive team is responsible for maintaining the overall health of existing UTD PE ... products. We are seeking a dynamic, results driven Account Executive to join our team with a dual focus...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... internal Amazon systems. * Prepare and give business reviews to the senior executive management team. * Participate in complex contract negotiations and serve as a… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market...technical, business, and executive stakeholder - Provide customer and market feedback to product and engineering teams… more
- SAP (New York, NY)
- …for customers, particularly during the "Select" and "Extend" phases of the Customer Value Journey (CVJ). **Key Responsibilities** + Orchestrate the cloud selling ... the vision and identify expansion opportunities within the existing customer base. + Provide direction to strategic account plans,...+ Strong knowledge of the SAP solution offering (including Service and Support). + Proven track record in business… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... start up at Amazon and we are looking for customer -obsessed leaders to shape the direction of this emerging...a trusted owner of the commercial deal strategy with executive stakeholders across Amazon Shipping, Operations, Finance and Legal.… more
- Amazon (New York, NY)
- …partner with business leaders to deliver HR initiatives focused on internal customer service , employee onboarding, talent management, and employee engagement. ... Creative problem solving that works backwards from the end customer and the business client. * The ability to...initiatives forward. * Must be able to interface at executive levels of the organization. * Coaching and mentoring… more