- Elevance Health (Norfolk, VA)
- …a minimum of 3 years experience working in grievances and appeals, claims, or customer service ; or any combination of education and experience which would ... and processes non-complex pre service and post service grievances and appeals requests from customer ...service , and quality of care issues to include executive and regulatory grievances. **How you will make an… more
- USAA (Chesapeake, VA)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...lieu of degree + 6 years of experience in member/ customer focused market research, marketing, or consulting experience to… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... an experienced Advisory Delivery Consultant to join our Energy, Utilities, and Public Service practice. In this role, you will work closely with customers in the… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... + Strong presentation skills and confidence in delivering pitches to executive -level audiences + Comfortable using digital channels (email, LinkedIn, virtual events)… more
- Insight Global (Herndon, VA)
- …cause analysis and ongoing monitoring of the technical environment. Facilitate customer and multi stakeholder technical incident/bug fix conference calls and utilize ... to assess the true impact and risks and be able to quickly provide executive level communication regarding the status of an event. Understand, in detail, the… more
- Lockheed Martin (Arlington, VA)
- …Business Development Senior Manager, you will be responsible for assessing customer needs, developing technical and business solutions, and advocating for advanced ... within MFC product lines\. Your responsibilities will include: * Assessing customer strategic capability gap requirements * Developing and synchronizing long\-range… more
- Quality Technology Services, LLC (Ashburn, VA)
- …to lead through influence and to be a proactive partner with a strong customer - service orientation. + Problem solver at a tactical and functional level, possess ... the P&L. They will also be accountable to ensure 100% uptime, customer satisfaction, employee development/retention, and successful management of change as we… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... * Engage with customer communities to drive AWS advocacy * Drive successful service launches inclusive of customer benefit messaging and positioning A day in… more
- Amazon (Arlington, VA)
- …to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon's Project Kuiper. Do you ... guidelines, policies, and metrics and create frameworks that impact customer outcomes. * Act as trusted advisor and thought... insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more