- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... performance monitoring - - SLO/SLI definition and monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Safran (New York, NY)
- …software updates, understand requirements and devise solutions while providing excellent customer service * Provide technical expertise directly to customers ... oral and written communication skills to deliver detailed technical information. * Experience handling difficult customer situations. * Ability to listen,… more
- Coinbase (Albany, NY)
- …skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally. *What you'll be doing (ie. job duties):* * Lead a ... team of high performing customer service agents across multiple channels (eg....and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and… more
- Merck (Albany, NY)
- …Design, Customer Experience Management, Customer Feedback Management, Customer Handling, Customer Service , Customer Strategy, Ethical ... **Job Description** The Virology Customer Representative is a key member of the...on better health outcomes (considers the HCP & patient experience ). + Provides input into resource allocation decisions across… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... in the Beauty industry with Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or… more
- Amazon (New York, NY)
- …themselves thoughtfully. We want you to be passionate about delivering a great customer experience , and contributing to a team goal. Key job responsibilities ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (New York, NY)
- …success in driving growth for your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... to the development of features and programs that accelerate Customer growth and improve their experience working...team The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one… more
- SAP (New York, NY)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years of ... this role at this time. **The SAP Academy for Customer Success is a global development program designed for...while working with our customers to gain real world experience and acquire the skills necessary to help guide… more
- Amazon (New York, NY)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more