- Dynatrace (Mountain View, CA)
- …etc. + CMDB/ITSM Technologies/platforms such as ServiceNow and BMC + Must be customer service oriented and believe in teamwork, collaboration, adaptability & ... + Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the...adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate… more
- Intuit (San Francisco, CA)
- …related fields, preferably in SaaS or services-based industries. Familiarity with customer service organizations, operations, and domain expertise in accounting, ... Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience. You'll play a key role in...will lead** **Drive Strategic Initiatives** - Own and execute customer service initiatives to address customer… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Coinbase (Sacramento, CA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary...Agent,* *you will serve as a primary subject matter expert for Coinbase's products, providing world-class service … more
- Amazon (East Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- ServiceNow, Inc. (San Diego, CA)
- …to make the world work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead the strategy and execution of digital ... programs that drive customer engagement, product adoption, and long-term value realization across the customer journey. You will be responsible for orchestrating… more
- Hartford Steam Boiler Inspection and Insurance Company (San Francisco, CA)
- Customer Success Manager **Company** HSB **Location** San Francisco , United States As part of the Digital Risk Management team, you will be working in a startup ... Bay area. You will be actively involved as the customer success manager for our B2B and B2C SaaS... success manager will be HSB's first point of expert contact for questions related to HSB's digital risk… more
- Philips (San Diego, CA)
- …Basic knowledge of the following, DICOM, HL7, and Clinical workflows + Experience in customer service delivery with a focus on project management, Superb ... Engages with customers on technical and operational matters, providing expert guidance, resolving advanced issues, and ensuring a high...customer service skills, including high-level professional demeanor… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon's Customer Experience and Business Trends (CXBT) is looking...a wide array of inputs. This role requires an expert in the areas of GenAI and machine learning… more
- Intuit (Mountain View, CA)
- …Administration, Marketing, or related field. + 5+ years of experience in retail management, customer service , or a similar role. + Strong leadership and team ... with strong organizational and problem-solving skills. + Passion for delivering outstanding customer service . **How you will lead** + Implement and execute… more